This page is optimized for mobile devices, if you would prefer the desktop version just
click here
Company:
Marriott International Inc
Location:
US -
US
Posted: July 19, 2024
Job Number
24126802
Job Category
Rooms & Guest Services Operations
Location
The Westin Seattle, 1900 5th Ave, Seattle, Washington, United States
VIEW ON MAP
Schedule
Full-Time
Located Remotely?
N
Relocation?
Position Type
Non-Management
POSITION SUMMARY
Organize, confirm, process, and conduct all guest check-ins/check-outs, room reservations, requests, changes, and cancellations. Secure payment; verify and adjust billing. Activate and file room keys. Process all guest requests and relay messages. Print contingency lists to have a record of all guests in case of emergency. Identify and explain room features to guests; supply guests with directions and information regarding property amenities, services, and hours of operation, and local areas of interest. Follow up on any outstanding requests or problems from the previous day and are resolved. Run and review daily reports/logs. Complete designated cashier and closing reports in the computer system. Accept and record wake-up call requests and deliver to appropriate department. Count bank at beginning and end of shift; secure bank. Process all payment types, adjustment vouchers, paid-outs, correction vouchers, and miscellaneous charges; provide change. Notify Loss Prevention/Security of any guest reports of theft.
Follow all company policies and procedures; report accidents, injuries, and unsafe work conditions to manager; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests' service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak with others using clear and professional language; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others; support team to reach common goals. Comply with quality assurance expectations and standards. Stand, sit, or walk for an extended period of time. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.
The pay range for this position is $24.68 to $24.68 per hour. Employees represented by a union are eligible to participate in a union retirement plan, union health plan, and/or Marriott health and welfare benefit plan, depending on union affiliation. The position also offers discounts at Marriott properties, commuter benefits, employee assistance plan, and childcare discounts. Benefits are subject to terms and conditions, which may include rules regarding eligibility, enrollment, waiting period, contribution, benefit limits, election changes, benefit exclusions, and others.
Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.
At Westin, we are committed to empowering guests to regain control and enhance their well-being when they need it most while traveling, ensuring they can be the best version of themselves. To achieve the brand mission of becoming the preeminent wellness brand in hospitality, we need passionate and engaged associates to bring the brand's unique programming to life. We want our associates to embrace their own well-being practices both on and off property. You are the ideal Westin candidate if you are passionate; you are active and take pride in how you maintain your well-being; you are optimistic; you are adventurous.
Be
where you can do your best work,
begin
your purpose,
belong
to an amazing globalteam, and
become
the best version of you.
24126802
Job Category
Rooms & Guest Services Operations
Location
The Westin Seattle, 1900 5th Ave, Seattle, Washington, United States
VIEW ON MAP
Schedule
Full-Time
Located Remotely?
N
Relocation?
Position Type
Non-Management
POSITION SUMMARY
Organize, confirm, process, and conduct all guest check-ins/check-outs, room reservations, requests, changes, and cancellations. Secure payment; verify and adjust billing. Activate and file room keys. Process all guest requests and relay messages. Print contingency lists to have a record of all guests in case of emergency. Identify and explain room features to guests; supply guests with directions and information regarding property amenities, services, and hours of operation, and local areas of interest. Follow up on any outstanding requests or problems from the previous day and are resolved. Run and review daily reports/logs. Complete designated cashier and closing reports in the computer system. Accept and record wake-up call requests and deliver to appropriate department. Count bank at beginning and end of shift; secure bank. Process all payment types, adjustment vouchers, paid-outs, correction vouchers, and miscellaneous charges; provide change. Notify Loss Prevention/Security of any guest reports of theft.
Follow all company policies and procedures; report accidents, injuries, and unsafe work conditions to manager; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests' service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak with others using clear and professional language; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others; support team to reach common goals. Comply with quality assurance expectations and standards. Stand, sit, or walk for an extended period of time. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.
The pay range for this position is $24.68 to $24.68 per hour. Employees represented by a union are eligible to participate in a union retirement plan, union health plan, and/or Marriott health and welfare benefit plan, depending on union affiliation. The position also offers discounts at Marriott properties, commuter benefits, employee assistance plan, and childcare discounts. Benefits are subject to terms and conditions, which may include rules regarding eligibility, enrollment, waiting period, contribution, benefit limits, election changes, benefit exclusions, and others.
Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.
At Westin, we are committed to empowering guests to regain control and enhance their well-being when they need it most while traveling, ensuring they can be the best version of themselves. To achieve the brand mission of becoming the preeminent wellness brand in hospitality, we need passionate and engaged associates to bring the brand's unique programming to life. We want our associates to embrace their own well-being practices both on and off property. You are the ideal Westin candidate if you are passionate; you are active and take pride in how you maintain your well-being; you are optimistic; you are adventurous.
Be
where you can do your best work,
begin
your purpose,
belong
to an amazing globalteam, and
become
the best version of you.
Read the full job description and apply online on the recuiter's web-site
Related Job Postings
YD-970 - Hr Coordinator
Company:
Marriott International
Location:
ES -
Centro
Posted: July 18, 2024
Job Number: • 24063402Job Category: • Human ResourcesLocation: • Corporate Office AC, P delClub Deportivo1.Ed.17.Parque Empresarial LaFinca, Pozuelo de Alarcon, Madrid, Spain VIEW ON MAPSchedule: • Full-TimeLocated Remotely? NoRelocation? NoPosition Type: • ManagementHR
read more...
Assistant Food and Beverage Operations Manager
Company:
Marriott International
Posted: July 1, 2024
JOB SUMMARY • Assists with supervising food and beverage/culinary daily operations. Responsibilities include ensuring guest and employee satisfaction while maintaining the operating budget. Ensures standards and legal obligations are followed. • CANDIDATE PROFILE Education and Experience • •High
read more...
Front Desk Agent
Company:
Marriott International Inc
Posted: July 18, 2024
Additional Information Open Availability Required including weekends • Job Number 24118500 • Job Category Rooms & Guest Services Operations • Location Courtyard Atlanta Alpharetta/Avalon Area, 11700 Amber Park Drive, Alpharetta, Georgia, United States VIEW ON MAP • Schedule Full-Time • Located
read more...
Officer-Loss Prevention Saudi Nationality
Company:
Marriott International
Location:
SA -
Al ‘Aqrabiyah
Posted: July 19, 2024
Job Number: • 24121808 • Job Category: • Loss Prevention & Security • Location: • Le Méridien Al Khobar, Corniche Boulevard, Al Khobar, Saudi Arabia • Schedule: • Full-Time • Located Remotely: • No • Relocation: • Position Type: •
read more...
Guest Service Representative
Company:
Marriott International Inc
Location:
US -
US
Posted: July 19, 2024
Job Number • 24126802 • Job Category • Rooms & Guest Services Operations • Location • The Westin Seattle, 1900 5th Ave, Seattle, Washington, United States • VIEW ON MAP • Schedule • Full-Time • Located Remotely? • N • Relocation? •
read more...
Storekeeper
Company:
Marriott International
Posted: July 5, 2024
POSITION SUMMARY • Receive and stage merchandise by department, mark appropriately for placement in facility, and deliver merchandise to appropriate department. • Stack received merchandise on pallets or carts. • Complete requisition forms for inventory and supplies. • Notify manager/supervisor of
read more...
Director of Sales and Marketing
Company:
Marriott International Inc
Posted: May 6, 2024
Job Number 24069188 • Job Category Sales & Marketing • Location Renaissance Orlando at SeaWorld®, 6677 Sea Harbor Drive, Orlando, Florida, United States VIEW ON MAP • Schedule Full-Time • Located Remotely? N • Relocation? Y • Position Type Management • JOB SUMMARY Functions as the leader of the
read more...