Warehouse Logistics Manager

Description
Reports to - Director of Logistics
Job Summary: The Logistics Manager will be primarily responsible for all branch logistics activities relating to distribution operations, executing all receiving, storage, inventory control, pick, packing and route loading for delivery of products.
Job Duties:
Direct, optimize, and coordinate all warehouse activity
Actively manage P&L expenses, quality, productivity, staffing, safety, capacity, and product flow
Foster a culture of continuous improvement by leveraging key metrics, training, and coaching to keep Associates focused on the most critical elements of the operation
Maintain open communications with all operations personnel, as needed
Support Customer Service, Counter staff, QA/QC, and Inventory Control as needed
Monitor branch review queue
Monitor and respond to any inbound, outbound and/or product questions
Daily warehouse walkthrough to check for safety and housekeeping issues
Review and analyze daily reports to identify opportunities and root causes
Oversee all cross-dock and transfer situations as they arise
Address and solve general branch issues as they arise
Ensure all parcel package shipments are processed timely and accurately for customer delivery
Personnel
Direct Reports: Early AM logistics check in with Dispatcher, Night Shift Supervisor, and Inbound/Inventory Control Manager
Resolve any employee issues
Review/approve payroll hours weekly
Ensure all driver and warehouse personnel time-off is coordinated and scheduled to ensure adequate operational coverage
Foster communication and teamwork among staff to ensure accomplishment of operational goals with high levels of performance and standards being the norm
Completion of all assigned NEFCO trainings
Monitor and enforce all NEFCO training initiatives for associates under your supervision.
Assist in implementation of new training and enhance existing training processes for associates under your supervision.
Accept responsibility for company projects that may be indirectly related to his/her area of responsibility
Always ensure a safe and clean working environment
Evaluate personnel and provide Management with employee reviews as requested
Communicate policies to ensure compliance and consistently administer corrective action as necessary
Review direct reports' timecards, ensuring employees' time is accurately recorded and complete.
Approve employee timecards at the end of each period, prior to supervisor deadline.
Work with employees to resolve errors (missing punches, adjustments, etc.).
Review and approve PTO requests.
Quality
Ensure inventory accuracy to minimize of shrink, damage, and obsolete inventory
Adherence to customer delivery times, linehaul pull times, on-time delivery truck departure, and efficient delivery truck routing
Ensure orders are picked, packed, loaded, and delivered accurately, and packaged/labeled to be presented to the customer in proper condition and easily identifiable
Ensure all inbound shipments are received and put away accurately both physically and, in the system,
Monday - Friday (occasional Saturday)
45-50 hours per week
Requirements
Qualifications:
Must have a track record of being a results-oriented person who has worked in industrial warehousing/distribution operations for 5+ years
Must be effective communicator up, down and across the organization
Ability to lead, coach, delegate to, and mentor Supervisors, Associates, and Drivers, helping them develop critical skills to improve productivity and bench strength
Ability to establish priorities, work independently with little supervision
Ability to leverage data and metrics to drive decisions and continuous operational improvement
High school diploma (or equivalent); college degree preferred
Ability to review and interpret computer system images, reports, and documents
Ability to use NEFCO's ERP software system, Eclipse experience highly desired
Basic knowledge of Microsoft Word, Excel, and Outlook
Analytical ability including basic math skills
Ability to use warehouse layouts for planning purposes
Must have a positive, hard-working attitude
Must be detail-oriented and hands on 'roll up the sleeves' type with aptitude for multi-tasking and adapting to a fast-paced environment with ever changing priorities
Ability to stand on concrete floor for long periods of time
Ability to work in various climate conditions such as cold, heat, humidity for long periods of time
Ability to crouch, stoop, kneel, crawl and twist for lifting
Ability to safely as much as 75 lbs.
Ability to operate warehouse equipment (including forklifts) and be recertified
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