This page is optimized for mobile devices, if you would prefer the desktop version just
click here
Company:
AccorHotel
Posted: July 1, 2024
Company Description
From our dazzling location in the heart of Miami, Ennismore offers both our staff and our guests a hip, cutting-edge experience in the world of hotels as theater. We have an exciting job opportunity to join our team as a Front Office Manager, located at SLS South Beach, Miami. JOIN THE TEAM TODAY!
Job Purpose:
The Front Office Manager is responsible for overseeing the daily operations of the Front Office Department, Guest Services and VIP Departments ensuring that guest and employee satisfaction exceeds expectations while delivering profitable results to owners and investors. Ensure that front desk and communications meet hotel standards for maximum guest satisfaction. Act as the main contact for guests and other hotel departments
Duties & Functions:
In addition to performance of the essential functions, this position may be required to perform a combination of the following supportive functions, with the percentage of time performing each function to be solely determined by the supervisor based upon the particular requirements of the company.
Personal Protective Equipment (PPE) may be required when performing work duties that may have the potential of risk to your health or safety. The restaurant will provide the required PPE. Team members will be trained in the proper use and care of any assigned PPE. It is your responsibility to report defective, damaged or lost PPE, or equipment that does not fit properly, to your Manager.
Requires ability to lift large and heavy packages and boxes and to the ability to load and unload small and large boxes as needed. Must have ability to safely lift minimum of 50 lbs. without assistance and to push and pull up to 150 lbs. with appropriate equipment.
GROOMING/UNIFORMS
All employees must maintain a neat, clean and well-groomed appearance. Specific uniform guidelines and/or required articles of clothing will be explained to you as a part of the orientation process.
OTHER
Additional language ability preferred.
QualificationsSPECIFIC JOB KNOWLEDGE, SKILL AND ABILITY
The individual must possess the following knowledge, skills and abilities and be able to explain and demonstrate that he or she can perform the essential functions of the job, with or without reasonable accommodation.
From our dazzling location in the heart of Miami, Ennismore offers both our staff and our guests a hip, cutting-edge experience in the world of hotels as theater. We have an exciting job opportunity to join our team as a Front Office Manager, located at SLS South Beach, Miami. JOIN THE TEAM TODAY!
Job Purpose:
The Front Office Manager is responsible for overseeing the daily operations of the Front Office Department, Guest Services and VIP Departments ensuring that guest and employee satisfaction exceeds expectations while delivering profitable results to owners and investors. Ensure that front desk and communications meet hotel standards for maximum guest satisfaction. Act as the main contact for guests and other hotel departments
Duties & Functions:
- Plan, organize, facilitate, attend and/or participate in various hotel and departmental meetings.
- Ensure compliance of brand standards, operating procedures and policies
- Determines the direction, support, training and tools by being a consistent relationship builder to ensure the sense of empowerment necessary to provide win/win decisions for any internal/external customer challenges that may arise
- Directs all activities of the front office and communicates with other departments to ensure complete guest and associate satisfaction
- Participates in Fire Safety and Loss Prevention programs
- Continuously evaluates the performance of Front Office Management and staff taking corrective actions when necessary
- Conducts interviews for all front office positions
- Conducts all necessary coaching and counseling
- Conducts all onboarding and training
- Facilitates the training and development of all employees to SLS standards
- Monitors and reviews guest comments via the Pulse Report to identify areas for improvement and shares with staff to assist in improving guest satisfaction, guest relations and guest loyalty scores and responds directly to guest as necessary
- Monitors availability and occupancy on a daily basis and constantly communicates with revenue manager to resolve any challenging issues
- Track and maintain records of all guest issues and recovery from Tripadvisor/Yelp/ Google/Guest Alerts/Glitch Log/Revinate/ ReviewPro in Nuvola.
- Any other reasonable duties as assigned by the supervisor or manager
- We recognize we are in the hospitality industry and that may require us to provide lateral service. We will on occasion call for each individual in the team to on a routine basis perform various related tasks as needed in the spirit of providing exceptional service
- Communicate effectively, both verbally and in writing, to provide clear direction to the venue teams.
- Communicate with employees using a positive and clear speaking voice, listen to and understand requests, respond with appropriate actions and provide accurate information.
- Remain calm and alert, especially during emergency situations and/or heavy restaurant activity, serving as a role model for team and other employees. Interact with other department personnel and venue staff as needed.
- Make decisions and take actions based on previous experience and good judgment, sometimes revising procedures to accommodate unusual situations.
- Health and Safety
- Food Hygiene
- Maintenance
- Emergency Procedures
- Liquor Licensing
In addition to performance of the essential functions, this position may be required to perform a combination of the following supportive functions, with the percentage of time performing each function to be solely determined by the supervisor based upon the particular requirements of the company.
- Attend mandatory meetings including divisional meetings, staff meetings, etc.
- Participate in community events and ensure corporate social responsibility goals of the company are met.
- Utilize traditional software programs such as Microsoft Office (Word, Excel, Outlook, and PowerPoint), Silverware, UltiPro, Open Table and any departmental specific systems used.
- Keep work area clean and organized.
- Ensure confidential documents are kept in a secured area.
- When disposing confidential documents that contain any personally identifiable information, they must be shredded or pulverized.
- Complete other duties as assigned by the Director of Front Office.
- Demonstrate positive leadership characteristics, which inspire Team Members to meet and exceed standards.
- Ensure compliance with SLS's policies and procedures.
- Assimilate into SLS's culture through understanding, supporting and participating in all SLS elements. Demonstrate working knowledge of the service standards.
- Regular attendance in conformance with the standards, which may be established by SLS from time to time, is essential to the successful performance of this position.
- Due to the cyclical nature of the hospitality industry, employees may be required to work varying schedules to reflect the business needs of the property.
Personal Protective Equipment (PPE) may be required when performing work duties that may have the potential of risk to your health or safety. The restaurant will provide the required PPE. Team members will be trained in the proper use and care of any assigned PPE. It is your responsibility to report defective, damaged or lost PPE, or equipment that does not fit properly, to your Manager.
Requires ability to lift large and heavy packages and boxes and to the ability to load and unload small and large boxes as needed. Must have ability to safely lift minimum of 50 lbs. without assistance and to push and pull up to 150 lbs. with appropriate equipment.
GROOMING/UNIFORMS
All employees must maintain a neat, clean and well-groomed appearance. Specific uniform guidelines and/or required articles of clothing will be explained to you as a part of the orientation process.
OTHER
Additional language ability preferred.
QualificationsSPECIFIC JOB KNOWLEDGE, SKILL AND ABILITY
The individual must possess the following knowledge, skills and abilities and be able to explain and demonstrate that he or she can perform the essential functions of the job, with or without reasonable accommodation.
- High School Diploma or equivalent required. Bachelor's Degree preferred
- Minimum four (4) years of management experience in a Front Office Leadership role, preferably in an upscale or lifestyle brand hotel
- Proven team leader with a high level of energy and motivation with a proven track record of living the company's values
- An intermediate.
Read the full job description and apply online on the recuiter's web-site
Related Job Postings
Civil Cad Designer
Company:
Careerbuilder US
Posted: July 1, 2024
Florida Engineering Group, a leading Civil Engineering firm has an immediate opportunity for an experienced (10 years +) Senior Engineering Technician with the following experience: • Background: • Minimum 10 years related experience in private land development covering both the residential and
read more...
Customer Service Associate
Company:
Walgreens
Posted: June 25, 2024
* • + Models and delivers a distinctive and delightful customer experience. • Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service. • Customer Experience • + Engages customers and patients by greeting them
read more...
Nurse Manager - Oncology - FT Days - MCI
Company:
Memorial Healthcare System
Posted: July 1, 2024
Location: Pembroke Pines, Florida At Memorial, we are dedicated to improving the health, well-being and, most of all, quality of life for the people entrusted to our care. An unwavering commitment to our service vision is what makes the difference. It is the foundation of The Memorial Experience.
read more...
Senior Clinical Nurse Educator - Procedural Services - FT - Days - MRHS
Company:
Memorial Healthcare System
Posted: July 1, 2024
Location: Hollywood, Florida We have an outstanding reputation for providing patient- and family-centered care that exceeds all expectations. Together, we have created an award-winning, nationally-recognized system where every effort is focused on delivering Deeper Caring and Smarter Healthcare
read more...
Commercial Pricing Manager
Company:
FPC of Palm Coast
Posted: July 1, 2024
Overview: • Lead pricing and margin reporting initiatives in a dynamic manufacturing environment • Collaborate with cross-functional teams to optimize pricing strategies and profitability Responsibilities: • Align product price strategies with market demands and production capability • Manage a team
read more...
Subway Sandwich Artist - ALL SHIFTS
Company:
Gpm Investments LLC
Posted: June 28, 2024
Overview • Join Our Team as Sandwich Artist/Cashier at Subway! • Are you an energetic individual who loves the buzz of a busy crowd? Subway is looking for a vibrant Sandwich Artist/Cashier to bring life to our customer's mealtime experiences. If you have a passion for crafting delicious
read more...
Admissions RN/Registered Nurse - Admission
Company:
VITAS Healthcare
Posted: July 1, 2024
Admissions RN • The Admissions RN is a registered nurse and an Interdisciplinary Team member whose primary responsibility is to present VITAS services and philosophy to patients and families in a manner that results in the admission of appropriate patients. • Participation in the information
read more...
Travel Cath Lab Technologist 2 322 per week
Company:
Magnet Medical
Posted: July 1, 2024
Magnet Medical is seeking a travel Cath Lab Technologist for a travel job in Port Saint Lucie, Florida. & Requirements • Specialty: Cath Lab Technologist • Discipline: Allied Health Professional • Start Date: 07/22/2024 • Duration: 13 weeks • 40 hours per week • Shift: 8 hours, days • Employment
read more...
Mobile Diesel Mechanic $5K
Company:
Clean Harbors
Posted: June 24, 2024
Clean Harbors Bartow, FL is looking for a Mobile Vehicle Mechanic to join their safety conscious team! This position will be responsible for routine maintenance, inspections, and repairing of all company fleet at branch locations throughout the area. Why work for Clean Harbors? • Health and Safety
read more...
Delivery Driver
Company:
Papa John s
Posted: June 26, 2024
Make Money! Have Fun! Flexible Schedule! • • Hourly Wage - count on a regular paycheck • • Mileage reimbursed per mile driven - paid daily • • Food Discounts • • Health Benefits • • Promotion opportunities • Locally owned Papa Johns Pizza locations seeking drivers who
read more...
Travel Physical Therapist 1 910 per week
Company:
CoreMedical Group
Posted: July 1, 2024
Core Medical Group is seeking a travel Physical Therapist for a travel job in Key West, Florida. & Requirements • Specialty: Physical Therapist • Discipline: Therapy • Start Date: 07/05/2024 • Duration: 13 weeks • 40 hours per week • Shift: 8 hours • Employment Type: Travel Client in FL seeking CHS
read more...
Travel CT Technologist 1 748 per week
Company:
Magnet Medical
Posted: July 1, 2024
Magnet Medical is seeking a travel CT Technologist for a travel job in West Palm Beach, Florida. & Requirements • Specialty: CT Technologist • Discipline: Allied Health Professional • Start Date: 07/22/2024 • Duration: 13 weeks • 36 hours per week • Shift: 12 hours, nights • Employment Type: Travel
read more...
Registered Nurse RN 10k - Med Surg
Company:
Carpenter Health Network
Posted: July 1, 2024
Registered Nurse (RN) • Join STAT Home Health and become part of a team that provides excellent patient care, respects one another, and has a supportive back-office team that ensures you have everything you need to be successful in the field. • STAT Home Health in Pensacola, FL is seeking a
read more...
Travel CT Technologist 1 678 per week
Company:
Magnet Medical
Posted: July 1, 2024
Magnet Medical is seeking a travel CT Technologist for a travel job in Fort Walton Beach, Florida. & Requirements • Specialty: CT Technologist • Discipline: Allied Health Professional • Start Date: ASAP • Duration: 12 weeks • 36 hours per week • Shift: 12 hours, nights • Employment Type: Travel
read more...
Information Services Technician I
Company:
City of Riviera Beach
Posted: July 1, 2024
Summary Objective Under limited supervision, provide IT solutions for municipal functions and administer, support and maintain technology platforms; and other related duties as assigned. Minimum Qualifications: High school diploma or GED (Education will be verified) and one (1) year experience in
read more...
Specialist - Clinical Effectiveness - Per Diem - Days - MRHS
Company:
Memorial Healthcare System
Posted: July 1, 2024
Location: Hollywood, Florida We have an outstanding reputation for providing patient- and family-centered care that exceeds all expectations. Together, we have created an award-winning, nationally-recognized system where every effort is focused on delivering Deeper Caring and Smarter Healthcare
read more...
Tax Manager
Company:
A and D MORTGAGE LLC
Posted: July 1, 2024
A&D Mortgage is a Florida-based Nationwide Mortgage Lender providing successful residential and commercial loans for over 20 years. With a team of 200+ employees across the United States, we represent our A+ service in 40+ states. We are seeking a Tax Manager to develop and implement tax strategies
read more...
Travel Nurse RN - Radiology 1 883 per week
Company:
IDR Healthcare
Posted: July 1, 2024
IDR Healthcare is seeking a travel nurse RN Radiology for a travel nursing job in Naples, Florida. & Requirements • Specialty: Radiology • Discipline: RN • Start Date: ASAP • Duration: 13 weeks • 40 hours per week • Shift: 8 hours, days • Employment Type: Travel IDR Healthcare is an awarding winning
read more...
Respiratory Therapist Per Diem Days
Company:
St Mary s Medical Center
Posted: July 1, 2024
Summary The respiratory therapists is responsible for providing pulmonary care services in accordance with specific physician's orders, department policies & procedures. The RRT 2 is trained to work independently in either PEDIATRICS And or Trauma ICU. Qualifications Education: Graduate of a
read more...
Registered Nurse Same Day Surgery - Day Surgery
Company:
South Lake Hospital
Posted: July 1, 2024
Registered Nurse, Same Day Surgery • Position Summary Experience Required Status: • Variable Full-Time Department: • PRE-POST PROCEDURAL UNIT Schedule: • 4/10 hr Shifts with Call Requirements Title: • Registered Nurse Types of services provided and classification of procedure performed by the
read more...
Travel CT Technologist 2 250 per week
Company:
Magnet Medical
Posted: July 1, 2024
Magnet Medical is seeking a travel CT Technologist for a travel job in Atlantis, Florida. & Requirements • Specialty: CT Technologist • Discipline: Allied Health Professional • Start Date: 07/15/2024 • Duration: 13 weeks • 40 hours per week • Shift: 8 hours, nights • Employment Type: Travel Magnet
read more...
Urology Physician - Minutes from Orlando Florida
Company:
Inspire Healthcare
Posted: July 1, 2024
Board certified or board eligible in urology • Extremely fast ramp-up " ability to make bonus within six months • Twophysicians currently in group • Two ARNPs with 30+ years of nursing experience • General surgery residents assist in surgery • No patients under 18 years of age • Clinic conveniently
read more...
Administrative Officer - Nursing - Nights - JDCH
Company:
Memorial Healthcare System
Posted: July 1, 2024
Location: Hollywood, Florida At Memorial, we are dedicated to improving the health, well-being and, most of all, quality of life for the people entrusted to our care. An unwavering commitment to our service vision is what makes the difference. It is the foundation of The Memorial Experience.
read more...
Diesel Technician/Mechanic II
Company:
Penske Truck Leasing
Posted: June 26, 2024
What's the Job? • Ready to move your career forward? As a Technician at Penske, you'll do exactly that. Here, you'll perform preventative maintenance and repairs of all levels on the newest and best maintained fleet of vehicles in the industry. You will help our customers keep their vehicles in
read more...
Travel CT Technologist 2 016 per week
Company:
Magnet Medical
Posted: July 1, 2024
Magnet Medical is seeking a travel CT Technologist for a travel job in Atlantis, Florida. & Requirements • Specialty: CT Technologist • Discipline: Allied Health Professional • Start Date: 07/22/2024 • Duration: 13 weeks • 36 hours per week • Shift: 12 hours, days • Employment Type: Travel Magnet
read more...
Travel Cath Lab Technologist 2 118 per week
Company:
Magnet Medical
Posted: July 1, 2024
Magnet Medical is seeking a travel Cath Lab Technologist for a travel job in Largo, Florida. & Requirements • Specialty: Cath Lab Technologist • Discipline: Allied Health Professional • Start Date: ASAP • Duration: 13 weeks • 40 hours per week • Shift: 8 hours, days • Employment Type: Travel The
read more...
Internal Medicine job
Company:
HCA
Posted: July 1, 2024
Description Specialization: • • Internal Medicine • Job Summary: • HCA Florida Healthcare East Florida Division, is seeking a dynamic physician leader interested in medical education to be part of our Internal Medicine residency program at HCA Florida Kendall Hospital as Core Faculty. • Our East
read more...