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Company:
OZINGA
Category:
Sales
Posted: May 30, 2024
Overview
Summary:
The Inside Sales Representative is responsible for preparing sales information and maintain quality customer and employee relations.
Principal Duties and Responsibilities: Sales:
Prepare quotes for customers providing information on pricing in accordance with established pricing matrix, quality of products, and services. Place orders with appropriate department and monitor product and delivery of order.
Create a clear business strategy for key accounts (increase share, protect existing customer base, communicate new value-added products and services, etc.)
Prepare projected business outlook for assigned territories
Compile information and prepare accurate sales reports
Customer/Employee Relations:
Develop and maintain strong relationships with new and existing customer base within assigned territories
Collaborate with Billing and Credit Departments to provide efficient resolutions to instill customer satisfaction
Assist Operation Managers, Dispatchers and Technical Services as required for customer service, project status reports, and resolution of problems
Act on leads and referrals while identifying new prospects
Actively participate in networking events such as community events, industry events, trade associations, meetings, seminars, and non-profit activities to promote the company products and services
Field customer complaints/problems regarding billing, quality, quantity, and service
Demonstrate a commitment to communicating, improving, and adhering to company safety policies
Participate in continuing education to be advanced in industry knowledge
Adhere to company policies
Participate in community network events (sometimes on Saturday's)
Global Responsibilities:
Regular attendance and physical presence at work is an essential function of this position
This job may require additional duties not listed above and the employee may be asked to perform those duties to meet business needs
Qualifications: Education/Specialized Knowledge/Professional Certifications:
High School Diploma or equivalent required
Bachelor's degree preferred
General knowledge of Ready-Mix products and Building Materials
Ability to read, write, and speak fluently in English is required
Ability to speak Spanish fluently is required
Experience:
Ready-Mix or Building materials sales preferred
Salesforce experience preferred
Skills/Abilities:
Excellent aptitude for customer service
Must be self-motivated and able to thrive in a results-driven environment
Excellent listening, negotiation, and presentation skills
Effective communication skills with employees, customers, vendors, etc.
Proficient in Microsoft Suite
Working Conditions:
Operates within a professional office environment
Routine usage of standard office equipment such as computers, phones, photocopiers and filing cabinets
Flexible hours as needed
Physical Requirements:
Regularly required to talk or hear; frequently is required to stand; walk; use hands to finger, handle or feel; and reach with hands and arms
Must be able to sit for extended periods of time
Occasionally required to balance, stoop, kneel, crouch or crawl
Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus
Ozinga is an Equal Opportunity Employer. We consider applications for all positions without regard to race, color, religion, creed, gender, veteran status, national origin, age, disability, sexual orientation, citizenship status, genetic information, or any other legally protected status.
Associated topics: agent, club, gerber, inbound, inside sales representative, market, outbound, sales, telemarketer, telephone
Summary:
The Inside Sales Representative is responsible for preparing sales information and maintain quality customer and employee relations.
Principal Duties and Responsibilities: Sales:
Prepare quotes for customers providing information on pricing in accordance with established pricing matrix, quality of products, and services. Place orders with appropriate department and monitor product and delivery of order.
Create a clear business strategy for key accounts (increase share, protect existing customer base, communicate new value-added products and services, etc.)
Prepare projected business outlook for assigned territories
Compile information and prepare accurate sales reports
Customer/Employee Relations:
Develop and maintain strong relationships with new and existing customer base within assigned territories
Collaborate with Billing and Credit Departments to provide efficient resolutions to instill customer satisfaction
Assist Operation Managers, Dispatchers and Technical Services as required for customer service, project status reports, and resolution of problems
Act on leads and referrals while identifying new prospects
Actively participate in networking events such as community events, industry events, trade associations, meetings, seminars, and non-profit activities to promote the company products and services
Field customer complaints/problems regarding billing, quality, quantity, and service
Demonstrate a commitment to communicating, improving, and adhering to company safety policies
Participate in continuing education to be advanced in industry knowledge
Adhere to company policies
Participate in community network events (sometimes on Saturday's)
Global Responsibilities:
Regular attendance and physical presence at work is an essential function of this position
This job may require additional duties not listed above and the employee may be asked to perform those duties to meet business needs
Qualifications: Education/Specialized Knowledge/Professional Certifications:
High School Diploma or equivalent required
Bachelor's degree preferred
General knowledge of Ready-Mix products and Building Materials
Ability to read, write, and speak fluently in English is required
Ability to speak Spanish fluently is required
Experience:
Ready-Mix or Building materials sales preferred
Salesforce experience preferred
Skills/Abilities:
Excellent aptitude for customer service
Must be self-motivated and able to thrive in a results-driven environment
Excellent listening, negotiation, and presentation skills
Effective communication skills with employees, customers, vendors, etc.
Proficient in Microsoft Suite
Working Conditions:
Operates within a professional office environment
Routine usage of standard office equipment such as computers, phones, photocopiers and filing cabinets
Flexible hours as needed
Physical Requirements:
Regularly required to talk or hear; frequently is required to stand; walk; use hands to finger, handle or feel; and reach with hands and arms
Must be able to sit for extended periods of time
Occasionally required to balance, stoop, kneel, crouch or crawl
Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus
Ozinga is an Equal Opportunity Employer. We consider applications for all positions without regard to race, color, religion, creed, gender, veteran status, national origin, age, disability, sexual orientation, citizenship status, genetic information, or any other legally protected status.
Associated topics: agent, club, gerber, inbound, inside sales representative, market, outbound, sales, telemarketer, telephone
Read the full job description and apply online on the recuiter's web-site
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