This page is optimized for mobile devices, if you would prefer the desktop version just click here

Company: Vistant Corp
Location: US - District of Columbia - Washington
Category:
Posted: July 1, 2024
Position Title:
Program Manager I (CRM System and Security Compliance Manager)Location:
Hybrid, Ronald Reagan Building (RRB), Washington, DC.

Travel Requirements:
This position requires limited international and domestic travel.

Estimated Schedule:
Full-time

Salary:
$118,000 - $153,000 annually. The exact salary offered will be based on a comprehensive evaluation of the candidate's experience, education, and internal equity considerations.

Additional Requirements:

  • Written Exam:
    Shortlisted candidates will be required to complete a written examination as part of the interview process.
  • Security Clearance:
    Must possess the ability to obtain and maintain a Secret-level security clearance.
Background:


This position is located in USAID's Bureau for Inclusive Growth, Partnerships, and Innovation, in the Innovation, Technology and Research (ITR) Hub, which leads USAID in experimentation and innovation to transform development. The ITR Hub takes smart risks to test new ideas and partner with others to scale impact, bringing together diverse partners to transform how we save lives, reduce poverty, strengthen democratic governance, and help people progress beyond assistance.

The Development Innovation Ventures (DIV) team, within IPI/ITR, seeks a Program Manager, who is an experienced candidate to manage DIV's existing Salesforce system's continuity, performance, and federal security compliance. The DIV team uses Salesforce for all parts of their business processes, including application intake and review, grant management, internal and external relationship management, and technical assistance request intake, review and management. The team seeks a candidate with experience obtaining and/or maintaining a federal government Authority to Operate (ATO) for a Software-as-a-Service (SaaS) system; excellent people skills; and a passion for cost-effective, evidence-based development programming.

Duties and ResponsibilitiesSystem security and compliance:
Ensure continual compliance with USAID's security requirements and make system improvements to strengthen security.
  • Maintain knowledge of Salesforce, USAID, and USG policies and good practices related to incident response, system security, and ATOs;
  • Maintain the ATO and annual assessments for DIV's Salesforce system;
  • Manage enhancements in accordance with Chief Information Office (CIO) and USG standards for accessibility, security, privacy, protection of personally identifiable information, and more;
  • Draft and review key technical and security documents in collaboration with the System Owner, Information System Security Officer (ISSO), and other system administrators; and
  • Stay apprised of and respond to Salesforce updates and changes that will impact the system and/or the system's compliance within USAID.
Customer Relationship Management (CRM) system advocacy:
Manage USAID relationships regarding Salesforce and any related add-ons and integrations
Relationship and team management:
  • Liaise with third-party support contracts, including developers, service support, and security compliance support (ISSO);
  • Provide oversight and coordination of efforts for all system administrators working on the system;
  • Liaise with USAID security and compliance team(s);
  • Liaise with Salesforce Account Executives and support team(s);
  • Liaise with DIV team and management to align system with business needs including creative problem-solving based on system functionalities; and,
  • Develop clear guidance to support onboarding, team training, new process management for team users of all technical backgrounds.
Salesforce system improvements and promotion:
  • Promote use of the system for the team's business needs, including incorporating external processes for data and/or relationship management into the system; and
  • Develop policies and operating procedures as needed to incentivize, reinforce, and, where appropriate, mandate system use and compliance by key user groups.
Salesforce System Administrator duties to include but not be limited to:
  • Manage large system enhancements with external support teams as necessitated by both one-time and continuous business needs and improvements;
  • Undertake small to medium system enhancements and fixes in response to user feedback and user-reported issues;
    • Develop, manage, and maintain regular channels for gathering feedback from frontline users and coordinate with USAID's CIO to prioritize requests for new features, functionalities, and system enhancements based on user input;
  • Troubleshoot system issues as they arise;
  • Provide user support for both internal and external users;
  • Creation and monitoring of reports for internal business needs and system compliance; and,
  • Database management:
    continual monitoring of system data and documentation for completeness and compliance, including data cleaning, data import, data export, and backups;
    • Manage the collection, cleaning, aggregation, analysis, and visualization of portfolio level data within Salesforce to improve DIV's ability to accurately and efficiently respond to various monitoring, evaluation, and learning (MEL) requests from various stakeholders within the Agency.
Required Qualifications, Education and/or Experience:
  • Master's Degree (or equivalent) required in Computer Science, Data Analytics, Information Systems, Information Technology, or related fields.
  • 7+ years experience, including significant experience obtaining and/or maintaining an Authority to Operate (ATO) for a SaaS system OR significant experience working with federal government compliance for a FedRAMP system or with a third party FedRAMP compliance organization.
  • Deep understanding of federal government security and compliance requirements for SaaS, including experience working with a FedRAMP system.
  • Demonstrated experience with data collection, analysis, and management platforms.
  • Proficiency with relational databases and with business analyst or system administrator/manager roles.
  • Ability to communicate technical concepts regarding database management, system details, and security requirements to both technical and non-technical partners.
  • Ability to effectively engage on a team and operate in a complex environment. Experience managing diverse relationships to solve problems and proactively maintain compliance.
  • Detail-oriented, process-oriented, and analytical.
Desired:
  • Experience obtaining the initial ATO for a SaaS system.
  • Experience with the Salesforce product suite, including - for example - Sales Cloud, Experience Cloud, or Government Cloud.
USAID Assumptions and Constraints:
  1. Staff working on this effort must possess the ability to obtain a current "Se.
Read the full job description and apply online on the recuiter's web-site

Find Jobs Hiring Now!

What: Where:

Get Jobilize Job Search Mobile App Now

Receive real-time job alerts and never miss the right job again


Related Job Postings

Cynch City Manager

Location: United States - DC - DC - Washington
Posted: July 5, 2024
Requisition Number: 23905 When you work for AmeriGas, you become a part of something BIG! Founded in 1959, AmeriGas is the nation's premiere propane company, serving over 1.5 million residential, commercial, industrial and motor fuel propane customers. Together, over 6,500 dedicated professionals read more...
View Job Details

Sterile Processing Supervisor

Location: United States - DC - DC - Washington
Posted: July 5, 2024
Sibley Memorial Hospital is a full-service community hospital, Sibley offers medical, surgical, intensive care, obstetric, oncology, orthopedic and skilled nursing inpatient services, as well as a 24-hour Emergency Department. • Sibley's campus is also home to Grand Oaks, an assisted living read more...
View Job Details

Travel Nurse RN - Labor/Delivery 1 832 per week in Alpine TX

Location: United States - DC - DC - Washington
Posted: July 4, 2024
TravelNurseSource is working with TRS Healthcare to find a qualified Labor/Delivery RN in Alpine, Texas, 79830 Pay Information $1,832 per week About The Position Registered Nurse - Labor & Delivery TRS Healthcare is seeking a Registered Nurse who is licensed to work in TX, and has Labor & Delivery read more...
View Job Details

TRAVEL NURSE RN - DIALYSIS 1 947 TO $2 100 PER WEEK DC

Company: Host Healthcare
Location: United States - DC - DC - Washington
Posted: July 5, 2024
Host Healthcare is an award-winning travel healthcare company with an immediate opening for this Registered Nurse - Dialysis in Washington, DC. • Why Choose Host Healthcare? • Passionate and transparent team members have made Host Healthcare the agency of choice for new and experienced travelers read more...
View Job Details

Project Manager Energy and Sustainability - Planning and Facilities Management

Location: United States - DC - DC - Washington
Posted: June 19, 2024
Project Manager, Energy and Sustainability - Planning and Facilities Management - Georgetown University • Located in a historic neighborhood in the nation's capital, Georgetown offers rigorous academic programs, a global perspective, exciting ways to take advantage of Washington, D.C., and a read more...
View Job Details

Specialized Skills Officer

Location: United States - DC - DC - Washington
Posted: June 1, 2024
Summary Specialized Skills Officers conduct and support CIA operations by leveraging technical skills in specialized military fields, media and communication, crisis management, or technology development. Learn more about this agency Help Overview * Accepting applications * Open & closing dates read more...
View Job Details

Licensed Mental Health Therapist LCSW-C LCPC LCMFT - 100% Remote

Location: United States - DC - DC - Washington Navy Yard
Posted: July 4, 2024
We are actively looking to hire talented Licensed Therapists (LCPC, LCSW-C, LCMFT) in Maryland, who are passionate about patient care and committed to clinical excellence. • Please apply today or contact me directly:Dana Laghezza Director, Practice Development LifeStance Health, Inc. (e) . read more...
View Job Details

100% Remote Massachusetts Contract Therapist

Company: Included Health
Location: United States - DC - DC - Naval Anacost Annex
Posted: July 4, 2024
Included Health is looking for an LCSW, LMFT, LMHC or LPC to join our growing team of behavioral health clinicians to raise the standard of healthcare for everyone, everywhere. • We are looking for someone who is passionate about caring for patients holistically through their healthcare journey and read more...
View Job Details

Reviewer

Company: Angarai
Location: United States - DC - DC - Washington
Posted: June 6, 2024
Job Title: Reviewer Job Location: Washington, DC, USA Last day to apply: 30-Oct-2023 Job Type: Onsite ANGARAI - Project Management firm based out of College Park, MD. ANGARAI is a professional management firm that is driven by excellence. We provide ample opportunities for growth in a challenging, read more...
View Job Details

Spanish -Fluent Attorneys for Upcoming Language Reviews

Company: TransPerfect
Location: United States - DC - DC - Washington
Posted: June 6, 2024
TransPerfect Is More Than Just a Job Our greatest asset is our people, and nothing is more important to us than ensuring that everyone knows that. Each of our 100+ offices has its own individual identity, and each also has its own unique rewards. Project Details: * Job Role: Document Reviewer * read more...
View Job Details

Fall 2024 Food Assistance Intern

Location: United States - DC - DC - Washington
Posted: May 22, 2024
The Center on Budget and Policy Priorities (CBPP) is a high-caliber strategic policy institute that informs and shapes public policies to reduce poverty, promote equity, and build opportunity. • It has a national reputation for conducting rigorous research and analysis, developing read more...
View Job Details

Travel Nurse RN 1 853 to $2 006 per week

Location: United States - DC - DC - Washington
Posted: June 28, 2024
TravelNurseSource is working with Host Healthcare to find a qualified Other RN in Washington, Washington DC, 20037! • Pay Information • $1,853 to $2,006 per week • About The Position • Host Healthcare is an award-winning travel healthcare company with an immediate opening for this Registered Nurse - read more...
View Job Details

Bookkeeper

Company: Better Talent
Location: United States - DC - DC - Washington
Posted: June 28, 2024
COMPANY OVERVIEW: • Represent the beauty of the Northeast with Red Cottage - a leader in high-end vacation rentals. Concentrating our expertise on the scenic landscapes of Upstate New York, the Catskills, and the Hudson Valley, we offer properties that provide luxury experiences guests will always read more...
View Job Details

Bookkeeper

Company: Better Talent
Location: United States - DC - DC - Naval Anacost Annex
Posted: June 28, 2024
COMPANY OVERVIEW: • Represent the beauty of the Northeast with Red Cottage - a leader in high-end vacation rentals. Concentrating our expertise on the scenic landscapes of Upstate New York, the Catskills, and the Hudson Valley, we offer properties that provide luxury experiences guests will always read more...
View Job Details

Truck Driver Company - 1yr EXP Required - OTR 85k per year

Company: Payne Trucking
Location: United States - DC - DC - Washington
Posted: June 30, 2024
Payne is Seeking CDL-A OTR Drivers | Home Weekends | Avg $85K per year. What You Have To Gain And What s Required As An OTR Driver In Our Dump or dry Van Division. Few trucking companies pay like Payne. 50+ years of success as a family truck line affords us the opportunity to enrich our Drivers. read more...
View Job Details

Construction Manager

Company: AFG Group
Location: United States - DC - DC - Washington
Posted: June 6, 2024
Job Title • Construction Manager • Location • Washington, DC 20001 US (Primary) • Category • Construction Management • Job Type • Full-time • Career Level • Experienced (Non-Manager) • Education • Bachelor's Degree • Travel • Security Clearance Required • Secret • • Founded in 1990, award winning read more...
View Job Details

Senior Sales Recruiter - CoStar Sales

Company: CoStar Group
Location: United States - DC - DC - Washington
Posted: June 1, 2024
Senior Sales Recruiter - CoStar Sales - Washington DC CoStar Group (NASDAQ: CSGP) is a leading global provider of commercial and residential real estate information, analytics, and online marketplaces. Included in the S&P 500 Index and the NASDAQ 100, CoStar Group is on a mission to digitize the read more...
View Job Details

Licensed Mental Health Therapist LCSW-C LCPC LCMFT - 100% Remote

Location: United States - DC - DC - Washington
Posted: July 4, 2024
We are actively looking to hire talented Licensed Therapists (LCPC, LCSW-C, LCMFT) in Maryland, who are passionate about patient care and committed to clinical excellence. • Please apply today or contact me directly:Dana Laghezza Director, Practice Development LifeStance Health, Inc. (e) . read more...
View Job Details

Licensed Mental Health Therapist LCSW-C LCPC LCMFT - 100% Remote

Location: United States - DC - DC - Parcel Return Service
Posted: July 4, 2024
We are actively looking to hire talented Licensed Therapists (LCPC, LCSW-C, LCMFT) in Maryland, who are passionate about patient care and committed to clinical excellence. • Please apply today or contact me directly:Dana Laghezza Director, Practice Development LifeStance Health, Inc. (e) . read more...
View Job Details

Guard

Location: United States - DC - DC - Washington
Posted: June 14, 2024
Visit our website at to apply! Equal Opportunity Employer/Veterans/Disabled SUMMARY , a subsidiary of Bering Straits Native Corporation is currently seeking OCONUS Guards (Male or Female) to work on a government contract. The ideal candidate will be assigned to the Moscow Embassy to staff static read more...
View Job Details

Bookkeeper

Company: Better Talent
Location: United States - DC - DC - Parcel Return Service
Posted: June 28, 2024
COMPANY OVERVIEW: • Represent the beauty of the Northeast with Red Cottage - a leader in high-end vacation rentals. Concentrating our expertise on the scenic landscapes of Upstate New York, the Catskills, and the Hudson Valley, we offer properties that provide luxury experiences guests will always read more...
View Job Details

Travel Nurse RN - Labor/Delivery 1 832 per week in Alpine TX

Location: United States - DC - DC - Washington Navy Yard
Posted: July 4, 2024
TravelNurseSource is working with TRS Healthcare to find a qualified Labor/Delivery RN in Alpine, Texas, 79830 Pay Information $1,832 per week About The Position Registered Nurse - Labor & Delivery TRS Healthcare is seeking a Registered Nurse who is licensed to work in TX, and has Labor & Delivery read more...
View Job Details

Driver/Housekeeping Runner

Company: Better Talent
Location: United States - DC - DC - Washington
Posted: June 26, 2024
Home Sweet City COMPANY OVERVIEW: • As the highest-rated short-stay property management company in Washington, D.C., our family-owned business has managed quality rental properties for over ten years. It all began when we rented our basement apartment through Airbnb in 2009. Having experienced read more...
View Job Details

Travel Nurse RN - PICU 2 271 per week in Cody WY

Location: United States - DC - DC - Parcel Return Service
Posted: July 4, 2024
TravelNurseSource is working with TRS Healthcare to find a qualified PICU RN in Cody, Wyoming, 82414 Pay Information $2,271 per week About The Position Registered Nurse - Pediatric Intensive Care Unit TRS Healthcare is seeking a Registered Nurse who is licensed to work in WY, and has Pediatric read more...
View Job Details

TRAVEL NURSE RN - LABOR/DELIVERY IN WASHINGTON DC

Location: United States - DC - DC - Naval Anacost Annex
Posted: July 4, 2024
Health Carousel Nursing and Allied Health is seeking a qualified L&D Travel RN for the following assignment: • Estimated Start Date: 7/15/2024 • Location: Washington, DC • Shift: Rotating - Days/Nights • Hours Per Week: 36 • Assignment Length: 12 weeks • Associated topics: ambulatory, ccu, mhb, read more...
View Job Details

Health Insurance Specialist

Location: United States - DC - DC - Washington
Posted: July 3, 2024
Summary This position is located in the Department of Health & Human Services (HHS), Centers for Medicare & Medicaid Services (CMS), Center for Medicaid and CHIP Services (CMCS), Medicaid and CHIP Operations Group (MCOG). As a Health Insurance Specialist, GS-0107-14, you will serve as a Health read more...
View Job Details

TRAVEL NURSE RN - ER/TRAUMA 1 902 PER WEEK IN WASHINGTON DC

Location: United States - DC - DC - Naval Anacost Annex
Posted: July 4, 2024
FlexCare is a nationwide leader in the staffing of travel nurses and clinicians. • With access to thousands of facilities around the country, our mission is to deliver premier travel staffing solutions with integrity and transparency. • FlexCares exceptional service and reputation make it one of the read more...
View Job Details

Explore more jobs in Washington   Explore more jobs
Jobilize.com uses cookies to ensure that you get the best experience. By continuing to use Jobilize.com web-site, you agree to the Terms of Use and Privacy Policy.