Recreation Coordinator - General Interest

POSTING WILL CLOSE AT 11:59PM ON 7/14/2024. FOR CONSIDERATION, PLEASE ENSURE YOUR APPLICATION IS COMPLETE.

Join our vibrant team, where we're passionate about crafting unforgettable recreational experiences for our community. Our commitment shines through in our diverse array of programs designed to engage all ages and interests, whether it's the excitement of summer camps, the camaraderie of teen activities, or the thrill of scaling our climbing walls.

In this role, you will work under well-established guidelines to independently develop and oversee a variety of staff and recreational programs. Your responsibilities will include programming, maintaining, and supervising activities such as state-licensed camps, teen advisory groups, and climbing wall programs. This position plays a crucial role in the administrative, staffing, and supervisory aspects of Erie's general interest department.

All staff are expected to adhere to the Town's missions, visions and values of PRIDE.

ANTICIPATED WORK SCHEDULE:

Full-time (Monday-Friday shifts) 40 hours per week with some nights and weekends as needed. Schedule may vary depending on program specific needs.

SUPERVISION EXERCISED:

This role will supervise 40+ departmental part-time staff, and volunteers. In addition, the Coordinator will provide leadership and oversight on schedules, events, projects, goals and programming.

DUTIES AND RESPONSIBILITIES:

Coordinating Duties

• Plan, research, implement, schedule, supervise, evaluate and promote various state-licensed, climbing wall and teen programs
• Ensure compliance with all state licensing requirements
• Communicate extensively with participants, staff, co-workers, supervisors, volunteers, vendors and contractors to ensure smooth program operations
• Conduct program evaluations, analyze results, make recommendations and implement changes as needed
• Review, schedule, collect payment and approve general interest program requests and monitor facility usage to avoid conflicts
• Develop content for and operate registration and program-area specific software to meet organizational needs
• Create, maintain, and train users and staff on program-area specific standard operating procedures and modify when necessary
• Analyze industry trends and changing community needs to continually provide high-quality programs and services
• Make program-specific operational purchases. Manage equipment and supply inventory, including safety inspections, research, analysis and recommendations
• Promote programs utilizing outreach, engagement and promotions to increase community interest
• Reserve and continually monitor facility reservations for all program-specific activities
• Provide direct program supervision and/or class instruction when needed
• Create and promote an inclusive environment for all staff and participants

Administrative Duties

• Prepare annual and supplemental budget request, monitor revenue and expenses, meet cost-recovery goals and verify accuracy of invoices and purchase orders submitted for payment
• Complete program-specific reports including financial, participation, volunteer, registration activity, facility usage, incident and compliance reports
• Submit detailed and accurate information for publication to include program guide, flyers, social media, newsletters, etc.
• Demonstrate outstanding internal and external customer service by upholding PEAK (Professional, Exceptional, Accountable, Knowledgeable) standards
• Negotiate, prepare and adhere to contractual agreements and oversee contracted activities, including intergovernmental joint use agreements
• Develop and implement program retention strategies
• Maintain program-specific activity waivers and liability insurance in compliance with local and state stakeholders

Supervision Duties

• Recruit, interview, hire, perform orientations, schedule and supervise part-time/seasonal staff and volunteers
• Train and mentor staff and volunteers to include creation of training materials, conducting staff meetings and providing professional development
• Manage staff performance by maintaining staff-related documentation, completing timely and thorough performance evaluations, coaching and initiating disciplinary action as needed
• Create and promote positive working relationships and an inclusive environment amongst staff, volunteers, and participants. Facilitate conflict resolution strategies as needed
• Ensure all required staff and volunteer certifications and trainings are completed
• Submit bi-weekly payroll by established deadlines, verify accurate timesheet entries and make adjustments as needed
• Track and maintain staff and volunteer hours for budgetary purposes and to ensure ACA and labor law compliance
• Oversee general interest staff appreciation and incentive programs

Town Wide Expectations/Duties

• Serve as a professional ambassador of the Town by maintaining a professional image, a team-based collaborative approach and high ethical standards
• Inspect facilities and program areas to ensure a safe environment. Report safety concerns as needed
• Interpret, communicate and enforce all Department, Town, County, State, and Federal policies and procedures within areas of program responsibility
• Complete all required safety trainings in a timely manner and ensures staff compliance
• Develop and accomplish goals and objectives to support the Department and Town mission

Other/Miscellaneous

• Respond to emergency situations, administer first aid, CPR and other medical attention as needed
• Assist with special events or projects on behalf of the Department or Town
• Serve on Department or Town committees
• Serve as Recreation Supervisor in his or her absence
• Perform related work as required and assigned

MINIMUM QUALIFICATIONS

A bachelor's degree from an accredited college or university with major course work in Parks and Recreation Management, Business or Public Administration, Physical Education, or related field; and two years of recreation programming or related experience with at least one year in a supervisory or lead role.

A combination of education and experience may be considered.

CERTIFICATES/LICENSES/REGISTRATIONS

• Valid driver's license and satisfactory driving record

• Ability to obtain CPR, AED and First Aid certifications within three months of hire

• State licensing experience preferred

KNOWLEDGE, SKILLS & ABILITIES REQUIRED:

Knowledge of: To perform this.