This page is optimized for mobile devices, if you would prefer the desktop version just
click here
Company:
City Experiences
Location:
US -
Ceiba
Posted: June 28, 2024
Salary Range $16.75 per hourCity Experiences is seeking a Lead Guest Service Agent for our City Ferry operation in Ceiba, Puerto Rico.About You:
This person will be adaptable, dynamic, and embody City Experiences' RESPECT Service System.
About the Opportunity:
Lead Guest Service Agents are the eyes, ears, and friendly faces on the ground at each of our terminal locations. Agents will act as ticket agents, customer service representatives, concessionaire and ambassador to the many passengers exploring the unique neighborhoods that Ferry serves. They are responsible for selling tickets, answering questions, and managing queues.
Essential Duties & Responsibilities:
City Experiences' passion is to provide amazing experiences on land and water. Our 40-year success through organic growth and acquisitions has resulted in a portfolio of over 25+ brands that welcome upwards of 30 million guests/riders annually. If you're an enthusiastic team player who thrives in an environment where communication, creativity, and cooperation are encouraged, this may just be the opportunity for you.
The RESPECT Service System embodies City Experiences' mission, vision, values and operating principles. By creating a company culture that puts RESPECT at its core, we believe it will drive us to achieve our goal of becoming a Global Experiences and Transportation Leader.
City Experiences is proud to be an Equal Employment Opportunity and Affirmative Action employer. We prohibit discrimination and or/harassment of any type, including but not limited to discrimination and or harassment based upon race, religion, religious creed, color, national origin, ancestry, citizenship, sex, sexual orientation, gender, gender identity, gender expression, age, pregnancy or relation medical conditions, childbirth, breastfeeding, parental status, veteran and/or military statue, disability (physical or mental) medical condition, genetic information or characteristics, political affiliation, domestic violence survivor status, marital status, or other characteristics prohibited by federal, state, or local law. Additional, City Experiences participates in the E-Verify program in certain locations.
We encourage qualified applicants with arrest and conviction records to apply.
This person will be adaptable, dynamic, and embody City Experiences' RESPECT Service System.
About the Opportunity:
Lead Guest Service Agents are the eyes, ears, and friendly faces on the ground at each of our terminal locations. Agents will act as ticket agents, customer service representatives, concessionaire and ambassador to the many passengers exploring the unique neighborhoods that Ferry serves. They are responsible for selling tickets, answering questions, and managing queues.
Essential Duties & Responsibilities:
- Processing reservations for municipalities, government agencies, and community events.
- Assist crew supervisor with coordination of lunch schedules for Guest Service Agents
- Ensuring and assisting Guest Service Agents by ensuring ticket office, rest rooms, boarding area, and terminal areas are clean and ready for next scheduled crew.
- Maintain an inventory of terminal supplies and prepare monthly supply order for supervisor's approval.
- Filing end of day close-out paperwork.
- Ensuring all passengers have a pleasant experience and are informed about the different ways to purchase tickets (either via Ticket Vending Machines, our Mobile App, or through Rider Service Agents).
- Must be able to handle money and tickets accurately and responsibly and effectively handle cash and credit card sales in high volume and quick-paced environment.
- Responsible for accurate cash counts and deposits.
- Promote the Mobile Ticketing App.
- Act as ambassador who promotes all things ferry.
- Knowing and communicating information about the ferry service, including rules, regulations, and basic knowledge about the neighborhood where assigned.
- Most positions require working alone, but some may require working with a partner.
- Contacting managers with information regarding any major ferry delays, incidents, or passenger complaints.
- Set up and break down of ticketing cash drawer, filling out paperwork related to ticket sales.
- Communicating with other Guest Service Agents in other locations regarding vessel delays or other information.
- Making general announcements to waiting passengers.
- Maintaining a manageable queue for waiting passengers.
- Assisting customers when boarding the vessel in order to ensure that they have correct tickets and are aware of the direction they will be traveling on each vessel.
- Manning the ticket window or location during hours of operation.
- Selling ferry tickets via cash or credit card.
- This position may require the ability to stand for long periods of time and work outdoors in all weather conditions.
- Demonstrate RESPECT Values and QUEST Hospitality Behaviors with internal and external Riders.
- Hold yourself and all employees accountable to the Environmental, Safety, Security and Quality Respect and SMS systems of the organization and work to support the HSSQE team to implement such systems, plans and control of records and documentation
- Additional job duties as assigned.
- Position requires working on the Ceiba, Vieques, and Culebra waterfront.
- Previous experience in ferry, transit, hospitality, or attraction industry preferred.
- Experience working in customer service, retail, or visitor services a plus.
City Experiences' passion is to provide amazing experiences on land and water. Our 40-year success through organic growth and acquisitions has resulted in a portfolio of over 25+ brands that welcome upwards of 30 million guests/riders annually. If you're an enthusiastic team player who thrives in an environment where communication, creativity, and cooperation are encouraged, this may just be the opportunity for you.
The RESPECT Service System embodies City Experiences' mission, vision, values and operating principles. By creating a company culture that puts RESPECT at its core, we believe it will drive us to achieve our goal of becoming a Global Experiences and Transportation Leader.
City Experiences is proud to be an Equal Employment Opportunity and Affirmative Action employer. We prohibit discrimination and or/harassment of any type, including but not limited to discrimination and or harassment based upon race, religion, religious creed, color, national origin, ancestry, citizenship, sex, sexual orientation, gender, gender identity, gender expression, age, pregnancy or relation medical conditions, childbirth, breastfeeding, parental status, veteran and/or military statue, disability (physical or mental) medical condition, genetic information or characteristics, political affiliation, domestic violence survivor status, marital status, or other characteristics prohibited by federal, state, or local law. Additional, City Experiences participates in the E-Verify program in certain locations.
We encourage qualified applicants with arrest and conviction records to apply.
Read the full job description and apply online on the recuiter's web-site
Related Job Postings
Appointment Setter - Work From Home - Hiring This Week
Company:
VasuAgency
Location:
United States -
Vieques
Posted: June 28, 2024
If you are interested in working with an amazing team, with full training from the ground up, weekly pay, and flexible hours, read below. • We are looking to hire 3 new team members by the end of this week. When you apply, please check your email for interview options. • Our ideal candidate is a
read more...
Appointment Setter - Work From Home - Hiring This Week
Company:
VasuAgency
Location:
United States -
Quebradillas
Posted: June 28, 2024
If you are interested in working with an amazing team, with full training from the ground up, weekly pay, and flexible hours, read below. • We are looking to hire 3 new team members by the end of this week. When you apply, please check your email for interview options. • Our ideal candidate is a
read more...
Part Time Sales - Interview Now - Work from Home
Company:
Vector Marketing
Location:
United States -
Juana Diaz
Posted: June 28, 2024
Vector Marketing is filling part time sales positions. • Primary responsibilities include working with customer, selling our Cutco products, and writing up any orders. • There is a base pay not based on sales, but reps have an opportunity to earn more based on commission. • Previous experience is
read more...
Part Time Sales - Interview Now - Work from Home
Company:
Vector Marketing
Location:
United States -
Vega Baja
Posted: June 28, 2024
Vector Marketing is filling part time sales positions. • Primary responsibilities include working with customer, selling our Cutco products, and writing up any orders. • There is a base pay not based on sales, but reps have an opportunity to earn more based on commission. • Previous experience is
read more...
Appointment Setter - Work From Home - Hiring This Week
Company:
VasuAgency
Location:
United States -
Canovanas
Posted: June 28, 2024
If you are interested in working with an amazing team, with full training from the ground up, weekly pay, and flexible hours, read below. • We are looking to hire 3 new team members by the end of this week. When you apply, please check your email for interview options. • Our ideal candidate is a
read more...
Appointment Setter - Work From Home - Hiring This Week
Company:
VasuAgency
Location:
United States -
Corozal
Posted: June 28, 2024
If you are interested in working with an amazing team, with full training from the ground up, weekly pay, and flexible hours, read below. • We are looking to hire 3 new team members by the end of this week. When you apply, please check your email for interview options. • Our ideal candidate is a
read more...
Part Time Sales - Interview Now - Work from Home
Company:
Vector Marketing
Location:
United States -
Maricao
Posted: June 28, 2024
Vector Marketing is filling part time sales positions. • Primary responsibilities include working with customer, selling our Cutco products, and writing up any orders. • There is a base pay not based on sales, but reps have an opportunity to earn more based on commission. • Previous experience is
read more...
Part Time Sales - Interview Now - Work from Home
Company:
Vector Marketing
Location:
United States -
Ciales
Posted: June 28, 2024
Vector Marketing is filling part time sales positions. • Primary responsibilities include working with customer, selling our Cutco products, and writing up any orders. • There is a base pay not based on sales, but reps have an opportunity to earn more based on commission. • Previous experience is
read more...
Appointment Setter - Work From Home - Hiring This Week
Company:
VasuAgency
Location:
United States -
Arroyo
Posted: June 28, 2024
If you are interested in working with an amazing team, with full training from the ground up, weekly pay, and flexible hours, read below. • We are looking to hire 3 new team members by the end of this week. When you apply, please check your email for interview options. • Our ideal candidate is a
read more...
Part Time Sales - Interview Now - Work from Home
Company:
Vector Marketing
Location:
United States -
Coto Laurel
Posted: June 28, 2024
Vector Marketing is filling part time sales positions. • Primary responsibilities include working with customer, selling our Cutco products, and writing up any orders. • There is a base pay not based on sales, but reps have an opportunity to earn more based on commission. • Previous experience is
read more...
Part Time Sales - Interview Now - Work from Home
Company:
Vector Marketing
Location:
United States -
Ceiba
Posted: June 28, 2024
Vector Marketing is filling part time sales positions. • Primary responsibilities include working with customer, selling our Cutco products, and writing up any orders. • There is a base pay not based on sales, but reps have an opportunity to earn more based on commission. • Previous experience is
read more...
Appointment Setter - Work From Home - Hiring This Week
Company:
VasuAgency
Location:
United States -
Naguabo
Posted: June 28, 2024
If you are interested in working with an amazing team, with full training from the ground up, weekly pay, and flexible hours, read below. • We are looking to hire 3 new team members by the end of this week. When you apply, please check your email for interview options. • Our ideal candidate is a
read more...
Appointment Setter - Work From Home - Hiring This Week
Company:
VasuAgency
Location:
United States -
Sabana Grande
Posted: June 28, 2024
If you are interested in working with an amazing team, with full training from the ground up, weekly pay, and flexible hours, read below. • We are looking to hire 3 new team members by the end of this week. When you apply, please check your email for interview options. • Our ideal candidate is a
read more...
Part Time Sales - Interview Now - Work from Home
Company:
Vector Marketing
Location:
United States -
Salinas
Posted: June 28, 2024
Vector Marketing is filling part time sales positions. • Primary responsibilities include working with customer, selling our Cutco products, and writing up any orders. • There is a base pay not based on sales, but reps have an opportunity to earn more based on commission. • Previous experience is
read more...
Part Time Sales - Interview Now - Work from Home
Company:
Vector Marketing
Location:
United States -
Coamo
Posted: June 28, 2024
Vector Marketing is filling part time sales positions. • Primary responsibilities include working with customer, selling our Cutco products, and writing up any orders. • There is a base pay not based on sales, but reps have an opportunity to earn more based on commission. • Previous experience is
read more...
Part Time Sales - Interview Now - Work from Home
Company:
Vector Marketing
Location:
United States -
Loiza
Posted: June 28, 2024
Vector Marketing is filling part time sales positions. • Primary responsibilities include working with customer, selling our Cutco products, and writing up any orders. • There is a base pay not based on sales, but reps have an opportunity to earn more based on commission. • Previous experience is
read more...
Appointment Setter - Work From Home - Hiring This Week
Company:
VasuAgency
Location:
United States -
San German
Posted: June 28, 2024
If you are interested in working with an amazing team, with full training from the ground up, weekly pay, and flexible hours, read below. • We are looking to hire 3 new team members by the end of this week. When you apply, please check your email for interview options. • Our ideal candidate is a
read more...
Part Time Sales - Interview Now - Work from Home
Company:
Vector Marketing
Location:
United States -
Rosario
Posted: June 28, 2024
Vector Marketing is filling part time sales positions. • Primary responsibilities include working with customer, selling our Cutco products, and writing up any orders. • There is a base pay not based on sales, but reps have an opportunity to earn more based on commission. • Previous experience is
read more...
Part Time Sales - Interview Now - Work from Home
Company:
Vector Marketing
Location:
United States -
Dorado
Posted: June 28, 2024
Vector Marketing is filling part time sales positions. • Primary responsibilities include working with customer, selling our Cutco products, and writing up any orders. • There is a base pay not based on sales, but reps have an opportunity to earn more based on commission. • Previous experience is
read more...
Part Time Sales - Interview Now - Work from Home
Company:
Vector Marketing
Location:
United States -
Jayuya
Posted: June 28, 2024
Vector Marketing is filling part time sales positions. • Primary responsibilities include working with customer, selling our Cutco products, and writing up any orders. • There is a base pay not based on sales, but reps have an opportunity to earn more based on commission. • Previous experience is
read more...
Appointment Setter - Work From Home - Hiring This Week
Company:
VasuAgency
Location:
United States -
Dorado
Posted: June 28, 2024
If you are interested in working with an amazing team, with full training from the ground up, weekly pay, and flexible hours, read below. • We are looking to hire 3 new team members by the end of this week. When you apply, please check your email for interview options. • Our ideal candidate is a
read more...
Appointment Setter - Work From Home - Hiring This Week
Company:
VasuAgency
Location:
United States -
Guanica
Posted: June 28, 2024
If you are interested in working with an amazing team, with full training from the ground up, weekly pay, and flexible hours, read below. • We are looking to hire 3 new team members by the end of this week. When you apply, please check your email for interview options. • Our ideal candidate is a
read more...
Part Time Sales - Interview Now - Work from Home
Company:
Vector Marketing
Location:
United States -
Yauco
Posted: June 28, 2024
Vector Marketing is filling part time sales positions. • Primary responsibilities include working with customer, selling our Cutco products, and writing up any orders. • There is a base pay not based on sales, but reps have an opportunity to earn more based on commission. • Previous experience is
read more...
Appointment Setter - Work From Home - Hiring This Week
Company:
VasuAgency
Location:
United States -
Vega Alta
Posted: June 28, 2024
If you are interested in working with an amazing team, with full training from the ground up, weekly pay, and flexible hours, read below. • We are looking to hire 3 new team members by the end of this week. When you apply, please check your email for interview options. • Our ideal candidate is a
read more...
Appointment Setter - Work From Home - Hiring This Week
Company:
VasuAgency
Location:
United States -
Orocovis
Posted: June 28, 2024
If you are interested in working with an amazing team, with full training from the ground up, weekly pay, and flexible hours, read below. • We are looking to hire 3 new team members by the end of this week. When you apply, please check your email for interview options. • Our ideal candidate is a
read more...
Appointment Setter - Work From Home - Hiring This Week
Company:
VasuAgency
Location:
United States -
Gurabo
Posted: June 28, 2024
If you are interested in working with an amazing team, with full training from the ground up, weekly pay, and flexible hours, read below. • We are looking to hire 3 new team members by the end of this week. When you apply, please check your email for interview options. • Our ideal candidate is a
read more...
Appointment Setter - Work From Home - Hiring This Week
Company:
VasuAgency
Location:
United States -
Villalba
Posted: June 28, 2024
If you are interested in working with an amazing team, with full training from the ground up, weekly pay, and flexible hours, read below. • We are looking to hire 3 new team members by the end of this week. When you apply, please check your email for interview options. • Our ideal candidate is a
read more...