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Work At Home-Customer Service Representative-Healthcare

Company: Sagility LLC

Location: US - Alabama - Phenix City

Category: Telecoms

Posted: June 8, 2024

Sagility combines industry-leading technology and transformation-driven BPM services with decades of healthcare domain expertise to help clients draw closer to their members. The company optimizes the entire member/patient experience through service offerings for clinical, case management, member engagement, provider solutions, payment integrity, claims cost containment, and analytics. Sagility has more than 25,000 employees across 5 countries.

Job title:

Work At Home-Customer Service Representative-Healthcare

Join Sagility, a leader in healthcare solutions, and help us make a difference in people's lives daily. At Sagility, we pride ourselves on shaping careers with opportunities to advance and thrive in a supportive environment.

Join Our Team and S.O.A.R!S-Spark Curiosity O- One Team, One Direction A- Action for Results, R- Right by Right Purpose

As a Customer Support Representative, you are the first point of contact for our clients, providing top-notch service and support. You'll handle inquiries with care, offering solutions and maintaining our commitment to quality.

Key Responsibilities:

Efficiently handle incoming calls and manage customer queries and concerns.
Conduct detailed research to resolve issues effectively.
Document all interactions accurately.
Maintain professionalism and empathy in all communications.

Benefits:

Competitive pay starting at $14.00/hr with performance-based incentives.
$15.00/hr Bilingual with performance-based incentives
Paid state-of-the-art training.
Comprehensive health benefits after 90 days.
Programs focused on employee wellness and engagement.
Real opportunities for career growth - 90% of our leaders began in this role!

What We're Looking For:

A commitment to excellence and high-quality service.
Excellent communication and interpersonal skills.
Ability to multitask in a dynamic, fast-paced environment.
Experience in healthcare or customer service is preferred but not required.

Requirements:

At least 18 years old with a high school diploma or equivalent.
Proven experience in a customer service role preferred.
Reliable and punctual with a positive attitude and team-oriented mindset.
Effective written and verbal communication skills.
Must have a secure home office setup with a reliable internet connection.

Join Us:
If you're passionate about making a difference and ready to contribute to a team that's improving healthcare access and quality, apply today to become a part of Sagility!

An Equal Opportunity Employer/Vet/Disability

Location:

Work@Home AlabamaUnited States of America
Associated topics: appointment setting from home, full time remote, home based position, home office work, remote option, stay at home opportunity, telecommuting employment, telecommuting online, wfh option, work at home contracting

Read the full job description and apply online on the recuiter's web-site

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