Greenhouse Associate

Livingstone Outdoor proudly offers the Westman Area's newest and premier Greenhouse and Nursery.
As an affiliate of Livingstone Landscaping Ltd., we pride ourselves in our exceptional customer service and outstanding team of employees.
We offer a rewarding, friendly environment with great health benefits and competitive wages.Job Title:
Greenhouse AssociatePosition Type:
Full-Time or Part TimeWage:
(Dependent on Experience and Performance) Reports to:
Greenhouse Manager or Team LeadPurpose:
The Greenhouse Associate is passionate about horticulture and offers our customers an exceptional experience.
You will welcome customers into the Greenhouse and Nursery, help identify their plant needs, present options, answer questions, and offer solutions.
Through their plant buying process, you will act as the customer resource to provide positive customer interactions and ensure return business.ResponsibilitiesDeliver exceptional customer service and drive sales.Provide accurate product information to customers (i.e., plant information, tree & shrub information, etc.)Answer customers' questions about specific plants, trees, and/or shrubsInform customers about discounts and special offersConduct price and feature comparisons to facilitate purchasingWork as a team with other Greenhouse Associates to provide excellent customer service (especially during peak times)Cross-sell productsMaintain the greenhouse and nursery on a daily basisMaintaining the needs of the plants in the greenhouse and nursery (watering, cutting back, and transplanting)Monitor plants for insects, diseases, etc., and inform the Greenhouse Manager of any suspected concerns.Ensure shelves are fully stocked and all products are priced and labeled.Keep a clean and organized work area.Picking and preparing customer ordersStay up to date with new products/serviceOperate POS System to finalize customer transactions or products searchProvide customer feedback to the Greenhouse Manager or Team LeadBe a role model and active participant in ensuring a safe workplace, addressing safety concerns, compiling incident reporting, etcResponding to phone calls and in-house radio callsOther duties as assignedQualification & Experience RequirementsCompletion of grade 12 or equivalentPossess a valid class 5 driver's licenseExcellent computer and phone skills (POS Systems, Teams, etc.)Minimum 1 years+ in a similar Greenhouse Sales RoleStrong knowledge of growing and plant care, plant materials, etc.Ability to work in a fast-paced environmentPhysically capable of handling up to 30-50lb packages, trees, shrubs, etc.Horticulture or Agriculture background, education, or working towards; a considerable assetAbility to work in a hot environment (approx.
30-35 Degrees Celsius)Core Competencies:
Excellent interpersonal and organizational skillsGood verbal and written communicationAttention to detail and excellent problem-solving skillsAbility to anticipate problems and take immediate initiative to remedy/find solutions independentlyPunctual, and flexibility to work various shifts including weekendsAbility to take direction and work well with a teamPhysical Conditions:
The duties of the Greenhouse Associate are carried out primarily in a Greenhouse Environment.Uses hands, arms, and shoulders when using various types of equipment (daily)Prepared to lift heavy loads as requiredAbility to cross on uneven groundAbility to work outside, in hot and cold environmentsPsychological/Stress ConditionsThe Greenhouse Associate position workload and environment do not generally increase employee emotional or stress levels.Interruptions and requests from multiple areas (daily).Multitasking (daily).Proofreading, repetitive movements such as pruning (daily).Job demands versus time constraints (daily).Periods of intense concentration when meeting deadlines and during peak periods (occasionally).Participates in group decision-making and projects (occasionally).Work Conditions:
The Greenhouse Associate works independently and in a team environment.Works in a shared and consultative manner with other employees (daily).Wide variety of tasks requiring the ability to manage multiple unrelated projects and make independent decisions (daily).Self-motivated and quality-driven to perform independent projects (daily)Note:
This description is not intended to limit the assignment of work or be construed as a complete list of the many duties to be performed by the incumbent.
The qualifications are not intended to limit the opportunities for interested candidates but provide the candidates with an understanding of the level of expertise required in this position.The conditions described are representative of those that an employee must meet to perform the essential functions of the position successfully.
Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.
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