DACBeachcroft has an exciting opportunity for an organised, proactive, strong communicator, with a keen eye for detail to join our Clinical Risk team as an Administrative Assistant on a full-time basis in our Leeds office.
This is a 12 month fixed-term contract to cover a Maternity Leave.
Reporting into the Secretarial Team Leader, this role provides administrative and file management support across the team.
Work will come either directly from the lawyer or through the Team Leader or Legal Secretaries.
The role is accountable for establishing and maintaining an ongoing service-based relationship with the team they support, recognising and translating the needs and expectations into a responsive service.
We are a Disability Confident employer and guarantee to interview anyone with a disability, long term health condition or neurodiversity whose application meets the essential criteria for the role.
If this applies to you and you feel you meet the minimum criteria for this vacancy as set out in this advert then please contact *** in confidence, quoting the reference number for this vacancy in the subject box of your email, and a member of the Recruitment team will be in touch.
Client Relationship Management
- Taking instruction to undertake admin tasks relating to client relationship management.
- Responsible for ensuring current knowledge of client specific protocols and processes, and building these into current practices.
Administrative
- File management - updating and maintaining all electronic files, ensuring documents are filed correctly and named in line with the business-wide naming convention and the correct folder structures are adopted.
- File opening - ensuring matters are set up on case management system and accounts system in line with clients' SLA.
- Checking incoming post - ensuring on Visualfiles that items are named correctly and filed either in retained PG&R files or batched post for Office Services to retain.
- Undertake all file closing/archiving procedures ensuring compliant at all times.
- Maintain accurate management and client information on an ongoing basis, in line with client and location protocols.
- Handle confidential information in line with the firm's data security protocols.
- Electronic File History Bundling and sending to costs draftsman using PDF docs binder and Sharefile.
- Sorting medical records and preparing index
- Uploading to client's case management systems.
- Dealing with all instructions to counsel and experts for lawyers.
Communication
- Liaising with fellow team members on workloads and ensure deadlines are consistently met.
- Answering internal calls for other members of the team.
- Liaising with and taking direction from your Team Leader and lawyers.
- Assume responsibility for basic financial administration relating to cases
Processing
- Responsible for managing priorities and workloads to ensure deadlines are met.
Liaising with Team Leader where challenges arise. - Checking client and internal data for accuracy.
- Ensuring compliance with firm wide/department policies and procedures.
- Responsible for checking post and/or emails and dealing with as appropriate ensuring all client related correspondence is appropriately filed in firm's document management systems
Customer Service
- Attending team meetings.
- Liaising with lawyers and Team Leader to take instruction and liaise on work requirements.
- Consistently and appropriately update service users on progress where appropriate.
- Relevant office-based administration experience is desirable and highly advantageous, but not essential
- An aptitude for administration management and processes, with experience of working with document management/case management systems, is desirable and highly advantageous, but not essential
- Intermediate knowledge of Microsoft Office.
- An effective communicator with the ability to liaise with internal and external clients in a professional manner; striving to provide exceptional service at all times.
- Good organisational skills and ability to manage own time effectively within a fast-paced environment.
- Conscientious, taking personal responsibility for own work and accountability for its delivery and quality.
- Positive can-do attitude with the ability to adapt to change.
- Excellent attention to detail.
- Customer/client service focused.
- Proactive, professional and flexible approach to work.
- Keen to develop over a period of time with a willingness and ability to learn.
- Excellent team player, sharing in team goals to provide excellent quality and efficiency of service, with a willingness to take on new responsibilities and challenges.
We're a leading international legal business with over 3,000 colleagues and a diverse range of capabilities.
We're market leaders in insurance, health and real estate but with a full-service offering, including growing Financial Services and Tech capabilities.
We represent a wide range of clients - from household names to government departments and NHS bodies.
We act for nearly all of the top-20 UK and global insurers, we're market leaders in the provision of strategic, commercial and regulatory advice to providers and commissioners in the health sector, and in real estate we advise all of the UK's top-five housebuilders.
We are a fast-growing international business with offices around the globe.
In addition to our 11 UK offices, we also have offices in Dublin, Madrid, Paris, Milan, Rome, Singapore, Argentina, Chile, Colombia, Mexico, Peru and Miami, plus a broad network of affiliations across the globe.
Working with us
Our vision is to be leading business advisers, recognised for our insight and our outstanding commitment to clients, and for being the place where talented people want to work.
Combine this with our supportive culture and hybrid working model, and you have:
a Life that Works.
Our flexible approach means that we help our colleagues to be their best at work, while recognising that they have all sorts of different interests and commitments outside work.
We pride ourselves on our supportive, approachable culture.
We are trusted, appreciated as individuals and embraced as part of a team.
At DACB, we don't just accept your differences, we celebrate and advocate for them.
From bespoke solutions for our clients, to treating you as an individual.
Our strength comes from your diverse ideas and bringing the 'whole you' to work.
So if you're good at what you do, come as you are!
Note for Recruitment Agencies - the DAC Beachcroft LLP resourcing team is responsible for managing all current vacancies through direct hiring and referrals wherever possible.
We do work with recruitment agencies and where we require external support we will formally release those vacancies to the agencies on our Preferred Supplier List deemed best placed to assist us.
Speculative CVs sent by any agency to any DAC Beachcroft employee without a specific request by the resourc.