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Company:
Alorica
Category:
Education
Posted: May 27, 2024
Poste :
Représentant des soins financiers Lieu :
Sur place au 35 rue de Port-Royal E, 2e étage, Montréal, QC H3 L 3 T1, Canada Conditions :
Temps plein; Sur site Rémunération :
17,50$ CAD de l'heure; après 90 jours, augmentez à 18 $ CAD de l'heure.
Peut prétendre à des primes après la formation Rejoindre l'équipe Alorica Chez Alorica, nous redéfinissons ce que signifie être un leader mondial du service à la clientèle et de l'expérience, une interaction à la fois.
Avec Alorica-at-home et des sites dans 18 pays à travers le monde, nous offrons des opportunités de carrière illimitées, allant du service à la clientèle, de la formation et de l'assistance technique à la gestion, au recrutement et plus encore.
Et nous sommes fiers de dire que plus de 70 % de nos dirigeants sont promus à l'interne ! Mais ce n'est pas tout.
nous offrons également une gamme complète d'avantages pour aider nos employés à atteindre un bien-être financier, émotionnel, mental et physique, y compris en soutenant leurs propres communautés par le biais de Making Lives Better with Alorica (MLBA).
MLBA est notre organisation caritative interne, primée et à but non lucratif, qui se concentre sur l'autonomisation des personnes par le biais d'un travail axé sur la mission.
Description de poste En tant que membre de l'équipe Alorica, vous aiderez nos clients en répondant à leurs préoccupations, en leur fournissant une assistance et en résolvant les problèmes.
Responsabilités et fonctions Aider les clients à résoudre les problèmes qu'ils rencontrent lors de l'utilisation du produit et/ou du service.
documenter les informations relatives aux appels à des fins d'audit et d'établissement de rapports Maintenir et mettre à jour les informations sur les clients si nécessaire vendre aux clients actuels des services nouveaux ou améliorés Exigences High school diploma or GED Diplôme de fin d'études secondaires ou GED Expérience du service à la clientèle est un plus Solides compétences en matière de navigation informatique connaissance des applications Microsoft Office (Word, Excel) Excellentes aptitudes à la communication orale et écrite Capacités exceptionnelles d'écoute et de compréhension Professionnel et courtois Orienté vers le client Environnement de travail Travail régulier dans un environnement de centre d'appel climatisé.
Utilisation permanente des systèmes téléphoniques et informatiques Exigences physiques Travail en permanence de façon sédentaire Avantages Couverture des soins de santé, des soins dentaires et des soins de la vue PTO (CONGÉ DE MALADIE) Congés payés et congés de maladie Plan de retraite Formation rémunérée Programme d'aide aux employés Prochaines étapes Introduire une demande Complétez votre évaluation en ligne, le cas échéant Notre équipe examinera votre demande Si votre candidature est retenue, notre équipe vous contactera directement.
CLAUSE DE NON-RESPONSABILITÉ:
Les informations figurant dans la présente description ont été conçues pour indiquer la nature générale et le niveau du travail effectué par les employés de cette classification.
Alorica est un employeur qui souscrit au principe de l'égalité des chances.
Tous les candidats qualifiés seront pris en considération pour un emploi sans distinction de race, de couleur, de religion, de sexe, d'orientation sexuelle, d'identité de genre, d'origine nationale ou de statut d'ancien combattant protégé, et ne feront l'objet d'aucune discrimination fondée sur un handicap.
Représentant des soins financiers Lieu :
Sur place au 35 rue de Port-Royal E, 2e étage, Montréal, QC H3 L 3 T1, Canada Conditions :
Temps plein; Sur site Rémunération :
17,50$ CAD de l'heure; après 90 jours, augmentez à 18 $ CAD de l'heure.
Peut prétendre à des primes après la formation Rejoindre l'équipe Alorica Chez Alorica, nous redéfinissons ce que signifie être un leader mondial du service à la clientèle et de l'expérience, une interaction à la fois.
Avec Alorica-at-home et des sites dans 18 pays à travers le monde, nous offrons des opportunités de carrière illimitées, allant du service à la clientèle, de la formation et de l'assistance technique à la gestion, au recrutement et plus encore.
Et nous sommes fiers de dire que plus de 70 % de nos dirigeants sont promus à l'interne ! Mais ce n'est pas tout.
nous offrons également une gamme complète d'avantages pour aider nos employés à atteindre un bien-être financier, émotionnel, mental et physique, y compris en soutenant leurs propres communautés par le biais de Making Lives Better with Alorica (MLBA).
MLBA est notre organisation caritative interne, primée et à but non lucratif, qui se concentre sur l'autonomisation des personnes par le biais d'un travail axé sur la mission.
Description de poste En tant que membre de l'équipe Alorica, vous aiderez nos clients en répondant à leurs préoccupations, en leur fournissant une assistance et en résolvant les problèmes.
Responsabilités et fonctions Aider les clients à résoudre les problèmes qu'ils rencontrent lors de l'utilisation du produit et/ou du service.
documenter les informations relatives aux appels à des fins d'audit et d'établissement de rapports Maintenir et mettre à jour les informations sur les clients si nécessaire vendre aux clients actuels des services nouveaux ou améliorés Exigences High school diploma or GED Diplôme de fin d'études secondaires ou GED Expérience du service à la clientèle est un plus Solides compétences en matière de navigation informatique connaissance des applications Microsoft Office (Word, Excel) Excellentes aptitudes à la communication orale et écrite Capacités exceptionnelles d'écoute et de compréhension Professionnel et courtois Orienté vers le client Environnement de travail Travail régulier dans un environnement de centre d'appel climatisé.
Utilisation permanente des systèmes téléphoniques et informatiques Exigences physiques Travail en permanence de façon sédentaire Avantages Couverture des soins de santé, des soins dentaires et des soins de la vue PTO (CONGÉ DE MALADIE) Congés payés et congés de maladie Plan de retraite Formation rémunérée Programme d'aide aux employés Prochaines étapes Introduire une demande Complétez votre évaluation en ligne, le cas échéant Notre équipe examinera votre demande Si votre candidature est retenue, notre équipe vous contactera directement.
CLAUSE DE NON-RESPONSABILITÉ:
Les informations figurant dans la présente description ont été conçues pour indiquer la nature générale et le niveau du travail effectué par les employés de cette classification.
Alorica est un employeur qui souscrit au principe de l'égalité des chances.
Tous les candidats qualifiés seront pris en considération pour un emploi sans distinction de race, de couleur, de religion, de sexe, d'orientation sexuelle, d'identité de genre, d'origine nationale ou de statut d'ancien combattant protégé, et ne feront l'objet d'aucune discrimination fondée sur un handicap.
Read the full job description and apply online on the recuiter's web-site
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