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Company:
ited
Location:
CA -
Quebec
Posted: July 2, 2024
RESPONSABILITÉS
Approuver ou ajuster toutes les soumissions d'Ited : Analyse et approbation du matériel le plus approprié et validation du temps pour chacune des soumissions (Peer Review).
Point de contact à l'interne, canal de communication entre :
- représentants et les techniciens pour tout ce qui touche la partie technique (questions, informations, etc…) (Canal de communication de la techno interne vers les représentants).
- entre la techno et les ventes : Lien technique entre les ventes et la techno.
Faire le suivi des projets en cours :
- « touchbase » pour les projets et ceux complétés avec le directeur de projets.
- un rapport de suivi pour les représentants sur les projets en cours et complétés afin d'informer le client.
Analyse ITIL complète en trois phases :
- 1 : Analyse sur place + sortir tous les problèmes et apporter une solution à chacune d'elle.
- 2 : Rencontre avec la techno pour avoir l'orientation et voir les options qui s'offrent au client.
- 3 : Monter le dossier (« quosal », « workplan », recherche de matériels et l'intégrer dans la soumission, compléter la documentation et l'envoyer au représentant.
Recherche d'information et évaluation pour produit spécifique.
- Lien internet
- Applications
- Nouveaux produits que l'on peut offrir à notre clientèle.
CONNAISSANCES
Excellentes connaissances de : Windows 7/8/10/11, Remote Apps, Terminal server
Excellentes connaissances de Windows Server de 2003 à 2022 (Active Directory, GPO, droits d'accès)
Read the full job description and apply online on the recuiter's web-site
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