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Optical Receptionist / Pre-tester

Company: FYidoctors

Location: CA - British Columbia - North Island

Category: Administration

Posted: June 29, 2024

Why You Should Join Us:

We at FYidoctors put our patient's well-being first and feel honoured that people across Canada and the USA trust us with something so valuable. We put health front and centre, and our doctor-led approach has helped us rapidly grow in 15 years from 30 locations to over 350.

We could not have gotten to where we are without our most significant asset, our people, who now number more than 3,000 and serve thousands of valued patients across North America every day. We are committed to FYidoctors being more than just a place to work and strive to maintain a positive and supportive work environment where all our people can thrive and grow.

Join our team at FYidoctors and help us have a meaningful impact on people's lives while also having fun doing it!

How You'll Benefit:

Excellent wages including quarterly bonuses
Rapid and continued growth, ensuring a constantly challenging and rewarding environment
A workplace culture that fosters a sense of collaboration
Ongoing training and development opportunities to help you develop your career
FYihealth group aims to create a comprehensive rewards package to attract and retain top talent. The expected compensation for this position is $20-$21 per hour, considering factors like experience, skills, and qualifications. Base pay is just one component of our overall Total Rewards offering. We look forward to speaking with you more about our continued dedication to our team's overall well-being and growth.

Why We Need You:

Our Sechelt clinic is looking for someone like you to bring your exceptional skills and experience with you and join us as our newest Patient Services Specialist.

You will play a critical role within FYidoctors by delivering world-class service to our patients. As our newest Patient Services Specialist you will be responsible for the retail and repair of eyewear products as well as follow-up care. Join us in advancing eye health and enhancing the lives of our patients in a dynamic and rewarding environment.

This position is a full-time, permanent position working up to 30-40 hours per week Monday to Friday with the occasional Saturday.

What Will You Be Doing?

Warmly greeting patients as they enter our clinic
Checking patients both in and out of the office
Communicating with patients in person, by phone, and by email
Billing the patient, their medical service provider and other third parties
Administering pre-testing services
Managing appointment bookings, prescription printouts and billing and payments
Upholding excellent customer service standards using your charisma and problem-solving skills

What Do You Bring?

Ideally, you will have customer-facing experience, preferably in a retail environment
Confidence working in a fast-paced environment
A high level of comfort using technology and computers with solid proficiency in MS Office Suite
A professional, approachable manner and a love of meeting and interacting with people

We appreciate your interest in FYidoctors and hope it didn't take too much time to apply. So, leave the rest to us. An actual human will review your qualifications and let you know if there's interest in moving forward. If there is, we'll follow up with more information. If there may not be a fit at this time, you'll receive a message that we hope isn't too impersonal. Please don't feel discouraged. We will have other opportunities!

Skills
Preferred
Communication - Written
Communication - Verbal
Behaviors
Team Player: Works well as a member of a group
Detail Oriented: Capable of carrying out a given task with all details necessary to get the task done well
Dedicated: Devoted to a task or purpose with loyalty or integrity
Motivations
Ability to Make an Impact: Inspired to perform well by the ability to contribute to the success of a project or the organization

Read the full job description and apply online on the recuiter's web-site

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