JOB PURPOSE
Supervise technicians in a specific area of specialized work to ensure conformance with
established guidelines, methods, procedures and policies.
Accomplishes employee job results by coaching, counselling, and disciplining employees;
planning, monitoring, and appraising job results and upgrading of employees through career
and succession planning
MINIMUM REQUIREMENTS
• N6 electronics/ trade test
• Management Diploma
• 6-8 years experience as a Technician
• 6-8 years experience in electronics (hardware and software) and IT (hardware, networks and software)
• 3 - 5 years experience in a leadership role
• PDS experience - advantage
• Supervisory skills
• Knowledge of company product
• Good computer skills (Microsoft package)
• Knowledge of the Labour Relations Act
• Knowledge of training and supervisory techniques
• Knowledge of company policy and procedures
• Valid driver's license
• Own Vehicle
Schauenburg Systems is dedicated to providing equal employment opportunities. We strongly encourage EE candidates and individuals with disabilities to submit their applications.
RESPONSIBILITIES
Technical
• Installation, repairing, certification and technical support of electronic products and systems to the highest
technical and safety standards on the specified mine/s.
• Set up and tests units to meet specified requirements.
• Quality checks all work as per company quality policy.
• Troubleshoot problems to determine root cause of issue and recommend a corrective action.
• Ordering and maintaining of stock
• Responsible for the maintenance of the electronic equipment and software, according to company standards
and if necessary send to head office for repairs and follow through until product has returned to site.
• Reporting and recording further maintenance requirements.
• Cost Control
• Controlling of technical employees rosters and follow up all are on site and if absent arrange
replacements/standby.
• New Projects
• Operates hand tools and small power tools and understand their use and function.
• Housekeeping
• Any other reasonable duties given to you by your direct supervisor / Manager.
Support
• Liaise with other technical employees, and customers on the site to support in ensuring quality and safety of
work and that contractual obligations are met.
• Keep supervisor updated of all unresolved and/or potential problems that would negatively affect the
customer or our company.
• Feedback on a regular basis to Technical coordinator and Supervisor.
• Provides support to the coordinator on assignments and works in other departments and/or miscellaneous
assignments as instructed.
• Developing of customer relations.
• Completion of required documentation, reports and paperwork for the mine, customers and Technical
coordinator / Supervisor.
Health and Safety
• Adhere to all customer safety regulations at all times.
• Adhere to specific risk assessment before commencing daily tasks.
• Ensure medical and inductions are valid.
SKILLS AND ATTRIBUTES
1. Achievement
• Flexibility: being open to change as an opportunity and adjusting to new situations
• Challenging Goals: Demonstrates high expectations by setting challenging goals for him or herself
and others
• Initiative: Takes initiative and goes above and beyond typical expectations
• Follow through: Follows through on commitments and promises with an appropriate sense of
urgency
• Resilience: Demonstrates perseverance through significant challenges to reach goals
2. Continuous Learning
• Learning: Takes responsibility for behaviour, mistakes, and results, learns from successes and
failures, and teaches others to do the same
• Improvement: continuously and humbly seeks opportunities for personal and organizational
improvement
• Innovation: Values and encourages creative and innovative ideas
• Sharing: Contributes to a culture of sharing effective practices within the organization and across
the organization network
3. Critical Thinking and Problem Solving
• Gathering Information: Gathers information form multiple relevant sources and stakeholders when
problem-solving
4. Decision-Making
• Routine: Makes and implements routine decisions in a timely manner
• Communicating: Timely conveys decisions to relevant stakeholders and takes follow-up actions to
support decisions
5. Planning and Execution
• Prioritizing: Manages time and resources effectively, Periodizing efforts according to organizational
goals
• Accountability: Regularly compares actual progress to planned milestones and adjusts plans
accordingly, holding him or herself and others accountable for achieving intended outcome
6. Stakeholders Management
• Networking: Seeks opportunities to work with a wide range of individuals and organizations to
achieve common goals and better outcomes
• Developing relationships: Develops mutually beneficial relationships and partnerships based upon
trust, respect, and achievement of common goals
• Trust: Gains the trust of key stakeholders by active listening and seeking to understand their views
and needs
• Respect and Appreciation: Consistently demonstrates respect and appreciation for others by
empathizing, valuing their time and contributions being available and responsive to their needs
7. Communication
• Listening: Listens attentively. Seeks to understand other's point of view and confirms
understanding
• Writing: Writes clearly, Concisely and persuasively. Uses correct grammar vocabulary and a tone
that is appropriate to the message and audience
• Speaking: Speaks in a compelling and articulate manner, adapting communication content and
style to different audiences and venues
8. Impact and Influence
• Adapting Style: Adapts personal leadership style/approach to influence others
• Motivation Action: Stimulates others to take action and accomplish goals, even when no direct
reporting relationship exists
9. Self-Awareness:
• Insight: Understands his/her own strengths and weaknesses
• Balancing strengths and weaknesses: Balances personal Strengths and Weaknesses with the
strengths and weaknesses of others
• Seeking growth: Seeks constructive feedback and other opportunities for self-development
10. Cultural Competence:
• Inclusiveness: Creates an inclusive environment that respects the culture of the employees
• Working Cross-culturally: Communicates and works effectively with those from diverse background
11. Direction- settings
• Inspiring others: Inspires and gains the commitment of others towards the vision, mission, values
and organizational goals
• Modelling: Models organizational values and strong character at all times
12. Team Leadership
• Delegation: Delegates tasks to appropriate individuals or groups
• Collaboration: Promotes collaboration among team members. Encourages others to cooperate
and coordinate efforts
• Encouraging Initiative: Encourages others to proactively solve problems and take initiative
• Conflict: Models and encourages others to manage conflict openly and productiv.