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Date:
May 1, 2024
Location:
Calgary, AB, CA, T2P3S8
Company:
Direct Energy
As an NRG employee, we encourage you to think creatively and proactively about your career choices. Our work environment is dynamic and the career opportunities across our businesses offer variety and challenge. Providing career growth to our own employees is critical to our ongoing success-take charge of your career goals and empower your future!
Job Summary:
The Senior Associate will manage and carry out a diverse range of assignments, projects, and activities to support and drive the performance of the Canada Competitive Go to Market team. This will include reviewing and creating acquisition and retention campaigns operationally and assist in segmentation pricing and costing of retail gas, electricity, and other revenue streams for residential and commercial customers. Other responsibilities will include operational analysis, and other ad hoc financial analysis. The position requires strong attention to detail towards data, strong written and oral communication skills, and the ability to meet stringent and regular deadlines.
The individual will work closely with various groups in marketing operations, product development, portfolio management, forecasting and market operations located in Calgary, AB and Houston, TX to achieve team goals. The individual will also interact with IT and drive the implementation of system and process migrations and improvement.
Actively support Canada business unit to drive the effective selection, development, implementation and integration of analytics and KPIs to optimize business activities and make meaningful business intelligence/reporting possible
Oversee the development of acquisition, renewal and retention campaigns operationally
Coordinate pricing approvals and create offer request form for execution
Manage integration of pricing into the system and QC process
Participate in weekly campaign execution efforts and run prelaunch and postlaunch efforts to meet requirements
Engage in segmentation and pricing strategies for campaigns
Provide market and customer analysis to determine market segmentation and targeting for products
Oversee development of reporting dashboards and identify opportunities for improvement
Monitor key operational metrics and respond as necessary to ensure performance at or above expectations
Identify opportunities for improvement and engage in cross-functional initiatives to drive improved performance
Assist in providing daily transaction costing and structuring of retail gas and electricity products
Drive NRG vision and values throughout the team
Perform other duties as assigned
Bachelor's degree in business field from an accredited college or university required
5+ years of experience in financial/operational role
Proficient Excel modeling skills and PowerPoint required
Experience with data visualization software preferred
Research driven mindset that is anchored in curiosity, learning, and balanced with excellent analytical, problem solving and project management/organization skills
Strong work ethic, with an effective combination of business acumen, sound decision-making, and a bias for action; ability to act in a decisive, urgent, and committed way to achieve results; remain focused on deliverables and leverage resources to reach goals
Comfortable working in a growth environment, working with a new team and providing recommendations on improving existing processes
Effective at dealing with ambiguity
Exceptional communicator (written and verbal), able to present a story and strategic options in a clear, concise manner
High level of motivation and aptitude for problem solving, with a strong attention to detail
Excellent interpersonal skills as this position requires significant interface with outside stakeholders and the leadership team
Preferred Qualifications:
- 2+ years of energy experience
2+ years work experience in an analytical, strategic planning or project management role
Experience working in deregulated energy in Alberta
Additional Knowledge, Skills, and Abilities:
Ability to handle multiple assignment on a timely basis with a high degree of accuracy
Ability to work independently and complete responsibilities with little supervision, yet work well in team-orientated culture
Preferred experience with subscription-based businesses (retail energy, insurance, cable, internet, etc.)
Physical Requirements:
Occasionally requires lifting as appropriate to perform duties and responsibilities/Position requires employee to work using a laptop/computer screen
Working Conditions:
Hybrid environment (office and home)
Some overtime required as special projects arise
- Professional, fast paced, high intensity office environment
Why NRG is a great place to work:
- Great company culture!! Voted as a BEST employer by Forbes
- A competitive total compensation package, including annual incentive and/or commission
- Stock Purchase Plan
- Benefits on the first day of employment - Medical, Dental, Vision, Life Insurance, and Short Term Disability, Wellness program, etc.
- Company-paid life insurance and disability insurance
- 401 (k) plan to help save for retirement
- Numerous discounts, including electricity discounts on NRG brands
NRG Energy is committed to providing broad access to employment opportunities so that diverse job seekers can apply to positions, and to ensuring our workforce represents the diverse communities we serve. We abide by human rights legislation and accommodate applicants and employees in accordance with applicable law.
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