Waiter/Waitress - Ramada by Wyndham

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Waiter/Waitress - Ramada by Wyndham Manama City Centre

Location:

Manama, BH, N/A

Ramada by Wyndham Manama City Centre is now seeking a Waiter/Waitress to join our team in Bahrain.

Job Summary

The waiter/waitress provides detailed information on menus and multi-tasking various front-of-the-house duties. He/she is responsible for delivering great service to all guests, being knowledgeable and professional in doing so.

Education & Experience

1 to 2 years experience in a branded hotel

Basic math and cashier skills; ability to work with POS system

Effective communication and active listening skills for conversing with guests

Physical stamina to stand for long periods of time

Responsible for doing all preparations before and during the service, like preparing tables and polish cutlery.

Keeping track of the stock and supplies in the restaurant and communicating where there might be a shortage like linen, glasswork etc.

Have an extensive knowledge of the menu's and other F&B outlets.

Serving in either conference rooms or F&B outlets if required.

Taking orders from the guests, explaining the menu and advising the guest on their decision-making.

Liaising with management for advice if required.

Communicating with the kitchen about the orders and being very clear about special wishes of guests.

Consistently upsell of food & beverages and making guests aware of promotions.

If necessary preparing orders like drinks and preparing snacks, bread.

Serving at parties and reception if required.

Dealing with the payments and doing closure paperwork if required.

Serving the guests with all food and beverage requirements during their stay in an attentive and efficient way.

Taking reservations, in corporation with the supervisor and hostess/host if necessary because of special requests of the guest.

Responsible for cleaning tasks during and after service.

Provide the perfect service experience for restaurant patrons

Ensure the guest feels important and welcome in the restaurant

Ensure hot food is hot and cold food is cold

Adhere to timing standards for products and services

General Requirements

Look for ways to consolidate service and increase table turns

Present menu, answer questions, and make menu recommendations

Serve customers in an accommodating manner

Apply positive suggestive sales approach to guide guests

Pre-bus tables; maintain table cleanliness, bus tables, remove dirty plates

Look for ways to avoid waste and limit costs

Assist in keeping the restaurant clean and safe

Deliver food and beverages to any table as needed

Must follow all cash handling policies and procedures

Report to property on time and in proper uniform

Process payments of food and drink orders with the cash register

Coordinate with kitchen staff to deliver accurate food orders

Making sure that all the guest areas look immaculate.

COMPANY OVERVIEW:Wyndham Hotels & Resorts is the world's largest hotel franchising company by the number of properties with approximately 9,200 hotels across over 95 countries on six continents. Through our network of approximately 872,000 rooms appealing to the everyday traveler, Wyndham commands a leading presence in the hospitality industry. Headquartered in Parsippany, N.J. with offices around the world in London, Shanghai, Buenos Aires, Dubai and more, Wyndham employs more than 2,000 corporate team members worldwide who are dedicated to the Company's mission of making hotel travel possible for all. Supporting thousands of franchisees and a growing global portfolio of 24 hotel brands-think household names like Wyndham, La Quinta, Ramada, Days Inn and Super 8-Wyndham team members are a widespread group of individuals with diverse interests and backgrounds. Our unique Count on Me culture, commitment to flexibility and core values of Integrity, Accountability, Inclusivity, Caring and Fun are just part of what continues to make Wyndham an award-winning best place to work.Employment DisclaimerIn some locations around the world, Wyndham Hotels & Resorts manages hotel properties on behalf of a third party owner. At many of those properties, the Hotel owner is the actual employer, and Wyndham Hotels & Resorts performs recruiting and hiring functions on behalf of the owner. I understand and agree that, by applying through this site, I may be applying for a position with a company other than Wyndham Hotels & Resorts where Wyndham Hotels & Resorts is serving only as the recruiter and will not be my actual employer.What we expect from youYou will play an important part in our mission to make travel possible for all by:∙ Being responsive, respectful and delivering great experiences to our guests, partners and communities.∙ Foster an inclusive environment where individuals feel empowered to bring their authentic selves to work and share their diverse perspectives.∙ Bring your best every day and strive to exceed expectations in all you do.What you can expect from usWith Wyndham Hotels & Resorts, you can expect a fulfilling career to include:∙ Growth opportunities through best-in-class training and career development, leadership training, mentorship opportunities and educational support.∙ Competitive salary and benefits.∙ Team member benefit programs that focus on nutrition, exercise, lifestyle management, physical and emotional wellness, financial health, and the quality of the environment in which all team members work and live.∙ A Culture of Diversity & Inclusion - Our inclusive culture infuses different perspectives that reflect our diverse customers and communities around the world.About WyndhamWyndham Hotels & Resorts is the champion of the everyday traveler. Every day, we work to make hotel travel possible for all. With more hotels than anyone else, we offer the largest and widest collection of hotel experiences in the world. So wherever and however people travel, Wyndham will be there to welcome them.
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