Our nib Travel team are looking for someone who can turn an interaction with a traveller into an experience they will remember, for all the right reasons!
You will be the voice of nib Travel , representing our brand by providing excellence in customer service
You will respond to a variety of customer enquires via phone and e-channels
The environment is very structured, with set Key Performance Indicators (KPIs)
You will promote nib products and services and drive for first call resolution to queries
You will create meaningful member experiences, helping our travellers get the best value out of their Travel insurance
You will be part of a team that supports one another and celebrates success
This role will be based in our Newcastle , Central Coast, Sydney and Melbourne hub s
Cyber criminals are taking advantage of COVID-19. Be careful about who you give your information to.
- Never give your bank or credit card details or date of birth when applying for a job.
- Check if the job is genuine by researching the business and contacting them before applying.
If this job ad is broken, incorrect, suspicious or offensive, report this job .
- attach_money attach_money Salary not specified
- work_outline work_outline Full time position, Permanent position
- calendar_today calendar_today Closes 24 Jul 2024, 12:00 AM