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Company:
Pact
Location:
AE -
Dubai
Category:
IT
Posted: July 6, 2024
Contract - 1 year
Salary - up to AED 7K
Experience - Minimum 2 years of experience either in WFM (Home country experience will also be considered)
Visa will be provided
Requirements:
Minimum 2+ years of experience either in WFM
Exposure to Banking domain
Hands on experience with any of the WFM tools (IEX, Verint Impact 360, Genesys WFM, Aspect eWFM)
Working knowledge Genesys WFM and iWD
Job Role:
Monitor Real-time dashboards and routing of work items in the back-office environment
Support Operation in meeting their business objectives in line with the vision of the organization
Work in collaboration with other BI teams to ensure accurate and timely delivery of tasks to business units
Proactively strive to continuously self-develop necessary knowledge & skills to perform the job role
NOTE: Candidates meeting the criteria, may share their resume with subject 'WFM'.
•
Salary - up to AED 7K
Experience - Minimum 2 years of experience either in WFM (Home country experience will also be considered)
Visa will be provided
Requirements:
Minimum 2+ years of experience either in WFM
Exposure to Banking domain
Hands on experience with any of the WFM tools (IEX, Verint Impact 360, Genesys WFM, Aspect eWFM)
Working knowledge Genesys WFM and iWD
Job Role:
Monitor Real-time dashboards and routing of work items in the back-office environment
Support Operation in meeting their business objectives in line with the vision of the organization
Work in collaboration with other BI teams to ensure accurate and timely delivery of tasks to business units
Proactively strive to continuously self-develop necessary knowledge & skills to perform the job role
NOTE: Candidates meeting the criteria, may share their resume with subject 'WFM'.
•
Read the full job description and apply online on the recuiter's web-site
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