The Service Advisor schedules customer service and communicates additional services needed. Responsible for managing relationships with the customer service department. Inspects and tests cars to determine needs and cost of repairs.
Responsibilities
Make an estimate of work and repair
Continuously monitor the status of customer
Perform service sales
Requirements
Valid driver's license
Knowledge of CDK / ADP / Tekion
Ability to estimate the cost and time of repairs, considering the client
Oriented to customer service and teamwork.
Knowledge in the work of mechanics to guide the client
Scheduling of service appointments
Education
BA degree
Experience
Experience in the position or in the auto industry 2 or more years (preferable)
Language Ability
Bilingual: Spanish and English
• EEO
•
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