Description:
Job Title:
Patient Financial Services Manager
Location:
1575 Blue Hill Avenue, Mattapan, MA 02126
Reports To:
Chief Financial Officer (CFO)
Type:
Full Time
Salary:
Salary and benefits for this position are competitive and commensurate with experience.
Is this your next job Read the full description below to find out, and do not hesitate to make an application.
Summary :
The Patient Financial Services Manager position is responsible for overseeing contracting, credentialing, eligibility verification, resolving billing issues, denials and appeals analysis, reporting on payer performance, and accounts receivable management. The Patient Financial Services Manager also supervises the reconciliation of payments, monitors refund requests, and addresses escalated patient concerns. Additionally, this role involves collaboration with external medical billing vendor for optimal cash collection, accounts receivable and denial management. Assists department Directors by identifying and sharing healthcare industry changes impacting their assigned areas of FQHC Billing Revenue Cycle. Serves as a primary point of contact regarding matters that relate to assigned areas within FQHC Billing Revenue Cycle and partake in FQHC Billing Revenue Cycle Management workgroup meetings.
Responsibilities:
Revenue Cycle Management:
Oversees and supports registration staff and the Revenue Cycle Management operations.
Provides coding expertise to all clinical areas of the company, calling on outside experts as needed.
Works closely with other departments and outsource medical billing company to streamline processes that will help ensure accurate billing to patients and payers in a timely manner, thereby expediting receivables.
Responds personally to concerns and/or complaints expressed by patients, visitors, practice staff, and physicians in effort to support optimal operations and excellent customer service.
Ensures compliance with relevant regulations, standards, and directives from regulatory agencies and third-party payers.
Maintains appropriate internal controls for the safeguarding of cash.
Monitors key performance indicators including payer mix, A/R, collection rates, adjustments, bad debt write off, estimated collections, appeal success rates, and other requested parameters. Regularly provides upper management with revenue cycle status' including reports and metrics.
Maintains extensive knowledge of revenue cycle including managed care
Monitors A/R effectively and ensures aging categories are within established goals and established benchmarks.
Responsible for maximizing the collection of patient services payments and reimbursements from insurance carriers, patients, and guarantors. Ensures accuracy of all third-party adjustments and sliding fee discounts.
Identifies, explains, and recommends accounts to be written off.
Monitors aged accounts and verifies appropriate collections procedures are being followed.
Responsible for maintaining accurate records for program audits. Assists in annual year end audit of the accounts receivable. Assists with UDS data collection and ensures accuracy.
Reviews, monitors, and recommends updates to the organization's fee schedule.
Analyzes cash receipts and outstanding balances. Keeps the Accounting Department informed of trends and expected cash flow.
Requirements:
Education - Bachelor's degree in accounting or business administration, or equivalent experience in a health care setting preferred. Additional training in the areas of coding and data analytics is a plus.
Experience - 5 years or more in medical billing management, preferably in a health center setting. Experience with EPIC OCHIN is a plus.
Clinical Knowledge - Requires knowledge of all aspects of payer reimbursement, including Medicare, Medicaid, commercial, managed care, worker's compensation, and self-pay. Knowledge of medical terminology is preferred.
Communication and Interpersonal Skills - Excellent communication skills, both written and verbal, to effectively interact with staff, physicians, patients, and external stakeholders.
Analytical Skills - Strong analytical and data interpretation skills. Strong Excel and Microsoft Office skills are essential.
Adaptability and Resilience - The ability to thrive in a fast-paced and evolving healthcare environment, adapt to changing priorities, and manage multiple projects simultaneously.
Ethical and Professional Conduct - Demonstrated commitment to ethical practices, patient-centered care, and maintaining confidentiality.
Compensation details:
80000-85000 Yearly Salary
PI9cf16cd08e4e-36***
MedPro Healthcare Allied Staffing
United States - MA - MA - Framingham
June 29, 2024
MedPro Healthcare Allied Staffing is seeking a travel Physical Therapist for a travel job in Framingham, Massachusetts. & Requirements • Specialty: Physical Therapist • Discipline: Therapy • Start Date: ASAP • Duration: 13 weeks • 40 hours per week • Shift: 8 hours, days • Employment Type: Travel...
United States - MA - MA - Hudson
June 28, 2024
If you are interested in working with an amazing team, with full training from the ground up, weekly pay, and flexible hours, read below. • We are looking to hire 3 new team members by the end of this week. When you apply, please check your email for interview options. • Our ideal candidate is a...
United States - MA - MA - West Springfield
June 28, 2024
If you are interested in working with an amazing team, with full training from the ground up, weekly pay, and flexible hours, read below. • We are looking to hire 3 new team members by the end of this week. When you apply, please check your email for interview options. • Our ideal candidate is a...
United States - MA - MA - Braintree
June 29, 2024
Vector Marketing is filling part time sales positions. • Primary responsibilities include working with customer, selling our Cutco products, and writing up any orders. • There is a base pay not based on sales, but reps have an opportunity to earn more based on commission. • Previous experience is...
United States - MA - MA - Great Barrington
June 29, 2024
Centra Healthcare Allied is seeking a travel Physical Therapist for a travel job in Great Barrington, Massachusetts. & Requirements • Specialty: Physical Therapist • Discipline: Therapy • Start Date: ASAP • Duration: 13 weeks • 40 hours per week • Shift: 8 hours, days • Employment Type: Travel...
United States - MA - MA - Framingham
June 29, 2024
Aureus Medical Group - Therapy is seeking a travel Physical Therapist for a travel job in Framingham, Massachusetts. & Requirements • Specialty: Physical Therapist • Discipline: Therapy • Start Date: ASAP • Duration: 13 weeks • 40 hours per week • Shift: 8 hours • Employment Type: Travel Estimated...
Fusion Medical Staffing Therapy
United States - MA - MA - Great Barrington
June 29, 2024
Fusion Medical Staffing-Therapy is seeking a travel Physical Therapist for a travel job in Great Barrington, Massachusetts. & Requirements • Specialty: Physical Therapist • Discipline: Therapy • Start Date: ASAP • Duration: 13 weeks • 40 hours per week • Shift: 8 hours, days • Employment Type:...
United States - MA - MA - Stoneham
June 29, 2024
Vector Marketing is filling part time sales positions. • Primary responsibilities include working with customer, selling our Cutco products, and writing up any orders. • There is a base pay not based on sales, but reps have an opportunity to earn more based on commission. • Previous experience is...
United States - MA - MA - Newton Lower Falls
June 29, 2024
Assured Nursing is seeking a travel nurse RN OR - Operating Room for a travel nursing job in Newton Lower Falls, Massachusetts. & Requirements • Specialty: OR - Operating Room • Discipline: RN • Start Date: ASAP • Duration: 13 weeks • 40 hours per week • Shift: 8 hours, days • Employment Type:...
United States - MA - MA - Framingham
June 29, 2024
Vector Marketing is filling part time sales positions. • Primary responsibilities include working with customer, selling our Cutco products, and writing up any orders. • There is a base pay not based on sales, but reps have an opportunity to earn more based on commission. • Previous experience is...
Fusion Medical Staffing Therapy
United States - MA - MA - Newton
June 29, 2024
Fusion Medical Staffing-Therapy is seeking a travel Physical Therapist for a travel job in Newton, Massachusetts. & Requirements • Specialty: Physical Therapist • Discipline: Therapy • Start Date: ASAP • Duration: 13 weeks • 40 hours per week • Shift: 8 hours, days • Employment Type: Travel Facility...
United States - MA - MA - Randolph
June 29, 2024
Aureus Medical Group - Therapy is seeking a travel Physical Therapist for a travel job in Randolph, Massachusetts. & Requirements • Specialty: Physical Therapist • Discipline: Therapy • Start Date: ASAP • Duration: 13 weeks • 40 hours per week • Shift: 8 hours • Employment Type: Travel Estimated...
United States - MA - MA - Newton
June 29, 2024
Synergy Medical Staffing is seeking a travel Physical Therapist for a travel job in Newton, Massachusetts. & Requirements • Specialty: Physical Therapist • Discipline: Therapy • Start Date: 07/08/2024 • Duration: 13 weeks • 40 hours per week • Shift: 8 hours, days • Employment Type: Travel Travel,...
United States - MA - MA - Framingham
June 29, 2024
TotalMed Allied is seeking a travel Physical Therapy Assistant for a travel job in Framingham, Massachusetts. & Requirements • Specialty: Physical Therapy Assistant • Discipline: Therapy • Start Date: ASAP • Duration: 13 weeks • 40 hours per week • Shift: 8 hours, days • Employment Type: Travel We...
United States - MA - MA - Needham
June 28, 2024
If you are interested in working with an amazing team, with full training from the ground up, weekly pay, and flexible hours, read below. • We are looking to hire 3 new team members by the end of this week. When you apply, please check your email for interview options. • Our ideal candidate is a...
United States - MA - MA - Weymouth
June 29, 2024
Aureus Medical Group - Therapy is seeking a travel Physical Therapist for a travel job in Weymouth, Massachusetts. & Requirements • Specialty: Physical Therapist • Discipline: Therapy • Start Date: ASAP • Duration: 13 weeks • 40 hours per week • Shift: 8 hours • Employment Type: Travel Estimated...
United States - MA - MA - Jamaica Plain
June 29, 2024
Medical Solutions is seeking a travel nurse RN Med Surg for a travel nursing job in Jamaica Plain, Massachusetts. & Requirements • Specialty: Med Surg • Discipline: RN • Duration: 13 weeks • 36 hours per week • Shift: 12 hours, nights • Employment Type: Travel We're seeking talented healthcare...
United States - MA - MA - Haverhill
June 29, 2024
Vector Marketing is filling part time sales positions. • Primary responsibilities include working with customer, selling our Cutco products, and writing up any orders. • There is a base pay not based on sales, but reps have an opportunity to earn more based on commission. • Previous experience is...
MedPro Healthcare Allied Staffing
United States - MA - MA - Methuen
June 29, 2024
MedPro Healthcare Allied Staffing is seeking a travel Physical Therapy Assistant for a travel job in Methuen, Massachusetts. & Requirements • Specialty: Physical Therapy Assistant • Discipline: Therapy • Start Date: ASAP • Duration: 13 weeks • 40 hours per week • Shift: 8 hours, days • Employment...
United States - MA - MA - Dorchester
June 28, 2024
If you are interested in working with an amazing team, with full training from the ground up, weekly pay, and flexible hours, read below. • We are looking to hire 3 new team members by the end of this week. When you apply, please check your email for interview options. • Our ideal candidate is a...
United States - MA - MA - Burlington
June 29, 2024
Aureus Medical Group - Therapy is seeking a travel Physical Therapist for a travel job in Burlington, Massachusetts. & Requirements • Specialty: Physical Therapist • Discipline: Therapy • Start Date: ASAP • Duration: 15 weeks • 40 hours per week • Shift: 8 hours • Employment Type: Travel Estimated...
United States - MA - MA - Newton
June 28, 2024
If you are interested in working with an amazing team, with full training from the ground up, weekly pay, and flexible hours, read below. • We are looking to hire 3 new team members by the end of this week. When you apply, please check your email for interview options. • Our ideal candidate is a...
United States - MA - MA - West Roxbury
June 29, 2024
Vector Marketing is filling part time sales positions. • Primary responsibilities include working with customer, selling our Cutco products, and writing up any orders. • There is a base pay not based on sales, but reps have an opportunity to earn more based on commission. • Previous experience is...
United States - MA - MA - Abington
June 29, 2024
Centra Healthcare Allied is seeking a travel Physical Therapist for a travel job in Abington, Massachusetts. & Requirements • Specialty: Physical Therapist • Discipline: Therapy • Start Date: ASAP • Duration: 13 weeks • 40 hours per week • Shift: 8 hours, days • Employment Type: Travel A great...
United States - MA - MA - Lowell
June 28, 2024
If you are interested in working with an amazing team, with full training from the ground up, weekly pay, and flexible hours, read below. • We are looking to hire 3 new team members by the end of this week. When you apply, please check your email for interview options. • Our ideal candidate is a...
United States - MA - MA - Salem
June 29, 2024
Host Healthcare is seeking a travel nurse RN Psychiatric for a travel nursing job in Salem, Massachusetts. & Requirements • Specialty: Psychiatric • Discipline: RN • Start Date: 07/30/2024 • Duration: 13 weeks • 40 hours per week • Shift: 8 hours, evenings • Employment Type: Travel Host Healthcare...
United States - MA - MA - Malden
June 29, 2024
Aureus Medical Group - Therapy is seeking a travel Physical Therapist for a travel job in Malden, Massachusetts. & Requirements • Specialty: Physical Therapist • Discipline: Therapy • Start Date: ASAP • Duration: 15 weeks • 40 hours per week • Shift: 8 hours • Employment Type: Travel Estimated...