Are you ready to learn fast and have a real impact on the company? Join Odoo, a growing software company with a killer product, a huge global community, as well as a fun and exciting work environment.
Users of the Product 7,000,000 Company Growth 60% Year over year Company Maturity Profitable What you will do:
As a Customer Support Analyst, with a positive attitude and dynamism, you will provide support and help to our existing and potential customers, and our colleagues as well.
Our goal is to make our customers happy by solving their issues and giving them a good quality service.
Your mission will consist of helping our software's users by investigating to provide them the perfect answer to their questions.
When a customer's request comes in, through ticketing, live chat and phone calls, you will have to understand the functional issue and investigate.
If needed, you will redirect customers to our Developers, depending on the types of request.
Indeed, you will closely collaboration with internal teams such as Consultants, Sales or Developers.
Business Knowledge Technical Skills Autonomy Variability of the Job Quality of Product / Tools Responsibilities Help customers with their use of Odoo Business AppsSolve functional problems by investigating Engage with our visitors and leads (Livechat) Ensure customers' satisfaction Improve customers's experience Contribute to the improvement of our product & all documentation Side projects (recruit and onboard new colleagues, give training, .
) Must Have Fluent in EnglishFluent in Dutch or German is a + IT & Business AffinityCustomer oriented Autonomous and fast learnerValid work permit for Belgium Solution minded Nice to Have Any other European language (Spanish, Italian.
) Good knowledge of business processes Technical knowledge (XML, Python, JS) What's great in the job?You will start your on-boarding with 2 weeks of intensive functional training with a final certification.
You will be glad to contribute to the improvement of our software Odoo by escalating good feedback.
In a nutshell, you will be the key point between the end-users and Odoo.
We count on you to give our customers the best support experience they have ever had.
None of your work days will be the same, guarantee! The Odoo culture Building a company we love.
Who is your manager? Being a team leader at Odoo.
The founders story From 1 to 250 employees in 5 years.
Précédent Suivant What we offer.
Attractive Salary Tool A full-time position with an attractive salary package Exchange Program Apply to a similar position in another offices (Belgium, Luxembourg, San Francisco, New-York, India, Hong Kong, Dubai, Mexico, Anvers) Sponsored Events Monthly drinks, several team buildings Evolution 12 days of pro training per year including 6 of your choice for personal development.
Sport Activities Play any sport with colleagues and Odoo pays the bill.
Eat & Drink Basket of fruit, coffee, soups, pantry snacks.
Belgium - Flanders - Flanders - Tienen
July 4, 2024
Are you ready to learn fast and have a real impact on the company? Join Odoo, a growing software company with a killer product, a huge global community, as well as a fun and exciting work environment. • Users of the Product 7,000,000 Company Growth 60% Year over year Company Maturity Profitable...
Belgium - Flanders - Flanders - Hasselt
June 25, 2024
Are you ready to learn fast and have a real impact on the company? Join Odoo, a growing software company with a killer product, a huge global community, as well as a fun and exciting work environment. • Users of the Product 7,000,000 Company Growth 60% Year over year Company Maturity Profitable...
Belgium - Wallonia - Wallonia - Nivelles
July 4, 2024
Are you ready to learn fast and have a real impact on the company? Join Odoo, a growing software company with a killer product, a huge global community, as well as a fun and exciting work environment. • Users of the Product 7,000,000 Company Growth 60% Year over year Company Maturity Profitable...
Belgium - Brussels Capital - Brussels Capital - Brussels
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If you are passionate about development, then it is time to work on a great Open Source project where your work will count! Join our experienced team of Developers, and develop things people care about. • Each employee has a chance to see the impact of his work and make a real contribution to...
Belgium - Wallonia - Wallonia - Tournai
June 21, 2024
Are you ready to learn fast and have a real impact on the company? Join Odoo, a growing software company with a killer product, a huge global community, as well as a fun and exciting work environment. • Users of the Product 7,000,000 Company Growth 60% Year over year Company Maturity Profitable...
Belgium - Wallonia - Wallonia - Namur
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If you are passionate about development, then it is time to work on a great Open Source project where your work will count! Join our experienced team of Developers, and develop things people care about. • Each employee has a chance to see the impact of his work and make a real contribution to...
Belgium - Flanders - Flanders - Herentals
July 5, 2024
Are you ready to learn fast and have a real impact on the company? Join Odoo, a growing software company with a killer product, a huge global community, as well as a fun and exciting work environment. • Users of the Product 7,000,000 Company Growth 60% Year over year Company Maturity Profitable...
Belgium - Wallonia - Wallonia - Mons
May 8, 2024
If you are passionate about development, then it is time to work on a great Open Source project where your work will count! Join our experienced team of Developers, and develop things people care about. • Each employee has a chance to see the impact of his work and make a real contribution to...
Belgium - Wallonia - Wallonia - Nivelles
May 8, 2024
If you are passionate about development, then it is time to work on a great Open Source project where your work will count! Join our experienced team of Developers, and develop things people care about. • Each employee has a chance to see the impact of his work and make a real contribution to...
Belgium - Flanders - Flanders - Sint-Niklaas
July 8, 2024
Are you ready to learn fast and have a real impact on the company? Join Odoo, a growing software company with a killer product, a huge global community, as well as a fun and exciting work environment. • Users of the Product 7,000,000 Company Growth 60% Year over year Company Maturity Profitable...
Belgium - Wallonia - Wallonia - Charleroi
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If you are passionate about development, then it is time to work on a great Open Source project where your work will count! Join our experienced team of Developers, and develop things people care about. • Each employee has a chance to see the impact of his work and make a real contribution to...
Belgium - Wallonia - Wallonia - Waterloo
July 4, 2024
Are you ready to learn fast and have a real impact on the company? Join Odoo, a growing software company with a killer product, a huge global community, as well as a fun and exciting work environment. • Users of the Product 7,000,000 Company Growth 60% Year over year Company Maturity Profitable...
Belgium - Brussels Capital - Brussels Capital - Brussels
June 24, 2024
Are you ready to learn fast and have a real impact on the company? Join Odoo, a growing software company with a killer product, a huge global community, as well as a fun and exciting work environment. • Users of the Product 7,000,000 Company Growth 60% Year over year Company Maturity Profitable...
Belgium - Flanders - Flanders - Oudenaarde
May 24, 2024
If you are passionate about development, then it is time to work on a great Open Source project where your work will count! Join our experienced team of Developers, and develop things people care about. • Each employee has a chance to see the impact of his work and make a real contribution to...
Belgium - Wallonia - Wallonia - Mons
July 7, 2024
Are you ready to learn fast and have a real impact on the company? Join Odoo, a growing software company with a killer product, a huge global community, as well as a fun and exciting work environment. • Users of the Product 7,000,000 Company Growth 60% Year over year Company Maturity Profitable...
Belgium - Flanders - Flanders - Turnhout
July 1, 2024
Are you ready to learn fast and have a real impact on the company? Join Odoo, a growing software company with a killer product, a huge global community, as well as a fun and exciting work environment. • Users of the Product 7,000,000 Company Growth 60% Year over year Company Maturity Profitable...
Belgium - Flanders - Flanders - Genk
July 2, 2024
Are you ready to learn fast and have a real impact on the company? Join Odoo, a growing software company with a killer product, a huge global community, as well as a fun and exciting work environment. • Users of the Product 7,000,000 Company Growth 60% Year over year Company Maturity Profitable...
Belgium - Flanders - Flanders - Aalst
June 24, 2024
Are you ready to learn fast and have a real impact on the company? Join Odoo, a growing software company with a killer product, a huge global community, as well as a fun and exciting work environment. • Users of the Product 7,000,000 Company Growth 60% Year over year Company Maturity Profitable...
Belgium - Wallonia - Wallonia - Liège
July 1, 2024
Are you ready to learn fast and have a real impact on the company? Join Odoo, a growing software company with a killer product, a huge global community, as well as a fun and exciting work environment. • Users of the Product 7,000,000 Company Growth 60% Year over year Company Maturity Profitable...
Belgium - Flanders - Flanders - Halle
June 26, 2024
Are you ready to learn fast and have a real impact on the company? Join Odoo, a growing software company with a killer product, a huge global community, as well as a fun and exciting work environment. • Users of the Product 7,000,000 Company Growth 60% Year over year Company Maturity Profitable...
Belgium - Wallonia - Wallonia - Charleroi
May 9, 2024
If you are passionate about development, then it is time to work on a great Open Source project where your work will count! Join our experienced team of Developers, and develop things people care about. • Each employee has a chance to see the impact of his work and make a real contribution to...
Belgium - Wallonia - Wallonia - Waterloo
May 10, 2024
If you are passionate about development, then it is time to work on a great Open Source project where your work will count! Join our experienced team of Developers, and develop things people care about. • Each employee has a chance to see the impact of his work and make a real contribution to...
Belgium - Flanders - Flanders - Geel
July 4, 2024
Are you ready to learn fast and have a real impact on the company? Join Odoo, a growing software company with a killer product, a huge global community, as well as a fun and exciting work environment. • Users of the Product 7,000,000 Company Growth 60% Year over year Company Maturity Profitable...
Belgium - Wallonia - Wallonia - Liège
July 3, 2024
Are you ready to learn fast and have a real impact on the company? Join Odoo, a growing software company with a killer product, a huge global community, as well as a fun and exciting work environment. • Users of the Product 7,000,000 Company Growth 60% Year over year Company Maturity Profitable...
Belgium - Flanders - Flanders - Mechelen
June 23, 2024
Are you ready to learn fast and have a real impact on the company? Join Odoo, a growing software company with a killer product, a huge global community, as well as a fun and exciting work environment. • Users of the Product 7,000,000 Company Growth 60% Year over year Company Maturity Profitable...
Belgium - Flanders - Flanders - Maaseik
June 25, 2024
Are you ready to learn fast and have a real impact on the company? Join Odoo, a growing software company with a killer product, a huge global community, as well as a fun and exciting work environment. • Users of the Product 7,000,000 Company Growth 60% Year over year Company Maturity Profitable...
Belgium - Wallonia - Wallonia - Wavre
May 26, 2024
If you are passionate about development, then it is time to work on a great Open Source project where your work will count! Join our experienced team of Developers, and develop things people care about. • Each employee has a chance to see the impact of his work and make a real contribution to...