• Share :

Title: Phone Advocate, Customer Service Location: Florence, 29501
Duration: 3 months assignment (CONTRACT - 1 YEAR OR LONGER, WITH POTENTIAL TO CONVERSION)
Shift: Monday through Friday, 8AM-6PM
Note: Onsite position. Only Phone Interviews Will Be Conducted Monday-Friday with Availability From 8am-6pm. Must Have Great Attendance. This Is a Call Center Position, With Potential for A Heavy Call Volume Duties:

  • Provides prompt, accurate, thorough, and courteous responses to all telephone inquiries.
  • Performs research as needed to resolve inquiries.
  • 65% Ensures effective customer relations by responding accurately, timely and courteously to telephone inquiries. Accurately documents inquiries.
  • 15% Initiates minor /clerical adjustments based on provider request or processes adjustments or performs other research as needed to resolve inquiries.
  • Coordinates with other departments to resolve problems.
  • Responds to, research and/or assists with priority inquiries and special projects as required by management.
  • 10% Provides feedback to management regarding customer problems, questions, and needs.
  • Maintains accurate records on complaints and/or other customer comments and makes recommendations for changes to management.
  • Follows through on complaints until resolved or reports to management as needed.
  • 5% Maintains basic knowledge of quality work instructions and company policies.
  • Assists with process improvements through the recommendation of changes in procedures and techniques discovered during daily operations.
  • Maintains all departmental productivity, quality, and timeliness standards.
  • 5% Identifies and promptly reports and/or refers suspected fraudulent activities and system errors to the appropriate departments.

Skills:

  • Required Skills and Abilities: Excellent verbal communication skills.
  • Strong human relations and organizational skills.
  • Ability to handle high stress situations.
  • Good judgment skills. Strong customer service skills.
  • Ability to learn and operate multiple computer systems effectively and efficiently.
  • Required Software and Other Tools: Basic computer operating skills.
  • Standard Office Equipment.
  • Preferred Software and Other Tools
  • Knowledge of word processing, spreadsheet, and database software.
  • Work Environment: Typical Office Setting.

Read the full job description and apply online on the recuiter's web-site

Find Jobs Hiring Now Near You!

Get Jobilize Mobile App

Get Jobilize Job Search Mobile App Now

Receive real-time job alerts and never miss the right job again

Get it on Google Play Download on the App Store
CDL A OTR Truck Drivers - Up To $0.72 CPM - Home Weekly

PALMETTO STATE TRANSPORTATION LLC

  • United States - SC - SC - Greenville

  • May 14, 2024


Palmetto State Transportation is now hiring CDL A Truck Drivers *MUST HAVE CLASS A CDL* *MUST HAVE 2 YEARS VERIFIABLE DRIVING EXPERIENCE* What We Offer: • Home Weekly • Up to $0.72 CPM With HAZMAT • Up to $0.60 CPM Without HAZMAT • $1,600 Weekly Average + Benefits & Good Home Time • Drivers average...


Dermatology Physician Assistant

DocCafe

  • United States - SC - SC - Rock Hill

  • May 24, 2024


DocCafe has an immediate opening for the following position: Physician Assistant - Dermatology in South Carolina. DocCafe is the premier physician and advanced practice job board to help you advance your healthcare career. - Register now to apply for this job and for access to 120,000+ other...


Dermatology Physician Assistant

DocCafe

  • United States - SC - SC - Dillon

  • May 24, 2024


DocCafe has an immediate opening for the following position: Physician Assistant - Dermatology in South Carolina. DocCafe is the premier physician and advanced practice job board to help you advance your healthcare career. - Register now to apply for this job and for access to 120,000+ other...


Surgery-Vascular Physician Assistant

DocCafe


DocCafe has an immediate opening for the following position: Physician Assistant - Surgery-Vascular in South Carolina. DocCafe is the premier physician and advanced practice job board to help you advance your healthcare career. - Register now to apply for this job and for access to 120,000+ other...


Surgery-Neurosurgery Physician Assistant

DocCafe


DocCafe has an immediate opening for the following position: Physician Assistant - Surgery-Neurosurgery in South Carolina. DocCafe is the premier physician and advanced practice job board to help you advance your healthcare career. - Register now to apply for this job and for access to 120,000+...


Travel Certified Surgical Technologist 1 540 per week

Planet Healthcare

  • United States - SC - SC - Florence

  • May 25, 2024


Planet Healthcare is seeking a travel Certified Surgical Technologist for a travel job in Florence, South Carolina. & Requirements • Specialty: Certified Surgical Technologist • Discipline: Allied Health Professional • Duration: 13 weeks • 40 hours per week • Shift: 8 hours, evenings • Employment...


Surgery-Neurosurgery Physician Assistant

DocCafe

  • United States - SC - SC - Charleston

  • May 24, 2024


DocCafe has an immediate opening for the following position: Physician Assistant - Surgery-Neurosurgery in South Carolina. DocCafe is the premier physician and advanced practice job board to help you advance your healthcare career. - Register now to apply for this job and for access to 120,000+...


Financial Accountant

Global Lending Services

  • United States - SC - SC - Greenville

  • May 3, 2024


*This posting is to enter our campus recruiting and entry-level process for position offers being made for May 2024* • What does it mean to be a Financial Accountant at GLS? • The Accounting Department serves as the ultimate source for all of the financial information of GLS. As a...


Travel Nurse RN - OR - Operating Room 1 838 per week

MedPro Staffing

  • United States - SC - SC - Florence

  • May 24, 2024


MedPro Healthcare Staffing is seeking a travel nurse RN OR - Operating Room for a travel nursing job in Florence, South Carolina. & Requirements • Specialty: OR - Operating Room • Discipline: RN • Start Date: 06/11/2024 • Duration: 13 weeks • 36 hours per week • Shift: 10 hours, days • Employment...


CDL A OTR Truck Drivers - Up To $0.72 CPM - Home Weekly - Greenville SC

PALMETTO STATE TRANSPORTATION LLC

  • United States - SC - SC - Greenwood

  • May 14, 2024


Palmetto State Transportation is now hiring CDL A Truck Drivers *MUST HAVE CLASS A CDL* *MUST HAVE 2 YEARS VERIFIABLE DRIVING EXPERIENCE* What We Offer: • Home Weekly • Up to $0.72 CPM With HAZMAT • Up to $0.60 CPM Without HAZMAT • $1,600 Weekly Average + Benefits & Good Home Time • Drivers average...


Dermatology Physician Assistant

DocCafe


DocCafe has an immediate opening for the following position: Physician Assistant - Dermatology in South Carolina. DocCafe is the premier physician and advanced practice job board to help you advance your healthcare career. - Register now to apply for this job and for access to 120,000+ other...


Dermatology Physician Assistant

DocCafe


DocCafe has an immediate opening for the following position: Physician Assistant - Dermatology in South Carolina. DocCafe is the premier physician and advanced practice job board to help you advance your healthcare career. - Register now to apply for this job and for access to 120,000+ other...


Travel Registered Respiratory Therapist 1 638 per week

Planet Healthcare

  • United States - SC - SC - Lancaster

  • May 25, 2024


Planet Healthcare is seeking a travel Registered Respiratory Therapist for a travel job in Lancaster, South Carolina. & Requirements • Specialty: Registered Respiratory Therapist • Discipline: Allied Health Professional • Duration: 13 weeks • 36 hours per week • Shift: 12 hours, nights • Employment...


Dedicated CDL-A Truck Driving Job in $85K / Yr

Epes Transport System Inc

  • United States - SC - SC - Anderson

  • May 14, 2024


Dedicated CDL-A Truck Driving Job - Anderson, South CarolinaDedicated Dry Van FD Home Weekends! CDL-A Dedicated Truck Driver Jobs CDL-A Company Driver Dry Van Dedicated Job OpportunityCDL Dedicated Driver UnloadEPES Transport is hiring for CDL-A Company Truck Driver jobs that offer fantastic weekly...


Surgery-Neurosurgery Physician Assistant

DocCafe


DocCafe has an immediate opening for the following position: Physician Assistant - Surgery-Neurosurgery in South Carolina. DocCafe is the premier physician and advanced practice job board to help you advance your healthcare career. - Register now to apply for this job and for access to 120,000+...


Travel Nurse RN - Med Surg / Telemetry 1 960 per week

MedPro Staffing


MedPro Healthcare Staffing is seeking a travel nurse RN Med Surg / Telemetry for a travel nursing job in Spartanburg, South Carolina. & Requirements • Specialty: Med Surg / Telemetry • Discipline: RN • Start Date: 06/17/2024 • Duration: 13 weeks • 36 hours per week • Shift: 12 hours, nights •...


CDL A OTR Truck Drivers - Up To $0.72 CPM - Home Weekly - Greenville SC

PALMETTO STATE TRANSPORTATION LLC

  • United States - SC - SC - Anderson

  • May 14, 2024


Palmetto State Transportation is now hiring CDL A Truck Drivers *MUST HAVE CLASS A CDL* *MUST HAVE 2 YEARS VERIFIABLE DRIVING EXPERIENCE* What We Offer: • Home Weekly • Up to $0.72 CPM With HAZMAT • Up to $0.60 CPM Without HAZMAT • $1,600 Weekly Average + Benefits & Good Home Time • Drivers average...


Surgery-Neurosurgery Physician Assistant

DocCafe

  • United States - SC - SC - Andrews

  • May 24, 2024


DocCafe has an immediate opening for the following position: Physician Assistant - Surgery-Neurosurgery in South Carolina. DocCafe is the premier physician and advanced practice job board to help you advance your healthcare career. - Register now to apply for this job and for access to 120,000+...


Surgery-Vascular Physician Assistant

DocCafe

  • United States - SC - SC - Cayce

  • May 24, 2024


DocCafe has an immediate opening for the following position: Physician Assistant - Surgery-Vascular in South Carolina. DocCafe is the premier physician and advanced practice job board to help you advance your healthcare career. - Register now to apply for this job and for access to 120,000+ other...


Dermatology Physician Assistant

DocCafe

  • United States - SC - SC - Pickens

  • May 24, 2024


DocCafe has an immediate opening for the following position: Physician Assistant - Dermatology in South Carolina. DocCafe is the premier physician and advanced practice job board to help you advance your healthcare career. - Register now to apply for this job and for access to 120,000+ other...


Dermatology Physician Assistant

DocCafe

  • United States - SC - SC - Sumter

  • May 24, 2024


DocCafe has an immediate opening for the following position: Physician Assistant - Dermatology in South Carolina. DocCafe is the premier physician and advanced practice job board to help you advance your healthcare career. - Register now to apply for this job and for access to 120,000+ other...


Surgery-Neurosurgery Physician Assistant

DocCafe

  • United States - SC - SC - Walterboro

  • May 24, 2024


DocCafe has an immediate opening for the following position: Physician Assistant - Surgery-Neurosurgery in South Carolina. DocCafe is the premier physician and advanced practice job board to help you advance your healthcare career. - Register now to apply for this job and for access to 120,000+...


Dermatology Physician Assistant

DocCafe

  • United States - SC - SC - Bluffton

  • May 24, 2024


DocCafe has an immediate opening for the following position: Physician Assistant - Dermatology in South Carolina. DocCafe is the premier physician and advanced practice job board to help you advance your healthcare career. - Register now to apply for this job and for access to 120,000+ other...


Dermatology Physician Assistant

DocCafe

  • United States - SC - SC - Irmo

  • May 24, 2024


DocCafe has an immediate opening for the following position: Physician Assistant - Dermatology in South Carolina. DocCafe is the premier physician and advanced practice job board to help you advance your healthcare career. - Register now to apply for this job and for access to 120,000+ other...


Surgery-Vascular Physician Assistant

DocCafe


DocCafe has an immediate opening for the following position: Physician Assistant - Surgery-Vascular in South Carolina. DocCafe is the premier physician and advanced practice job board to help you advance your healthcare career. - Register now to apply for this job and for access to 120,000+ other...


Travel Nurse RN - Pediatrics 2 436 per week

Planet Healthcare

  • United States - SC - SC - Charleston

  • May 25, 2024


Planet Healthcare is seeking a travel nurse RN Pediatrics for a travel nursing job in Charleston, South Carolina. & Requirements • Specialty: Pediatrics • Discipline: RN • Duration: 13 weeks • 40 hours per week • Shift: 8 hours, days • Employment Type: Travel Planet Healthcare Job ID #1-2503896. Pay...


Surgery-Vascular Physician Assistant

DocCafe


DocCafe has an immediate opening for the following position: Physician Assistant - Surgery-Vascular in South Carolina. DocCafe is the premier physician and advanced practice job board to help you advance your healthcare career. - Register now to apply for this job and for access to 120,000+ other...