Where state and federal laws/regulations allow, accountable for performing day-to-day non-clinical pharmacy operations, administrative activities; Ensures efficient pharmacy workflow and a positive patient experience. Serves as a full-time certified pharmacy technician.
Responsible for operating pharmacy systems to obtain patient and drug information and process prescriptions. Under the supervision of a pharmacist, supervising pharmacy technicians and pharmacy cashiers within the guidelines of authorized company policies, laws, regulations and business ethics.
Responsible for the selection, scheduling, and development of pharmacy technician personnel. Leads training, coaching, and performance management of pharmacy technicians. Makes decisions regarding performance management including discipline and termination.
Customer Experience
Engages customers and patients by greeting them and offering assistance with products and services. Resolves customer complaints, helps respond to customers' requests in a timely manner and answers non-clinical questions to ensure a positive customer experience. Models and shares customer service best practices.
Develops strong relationships with customers by anticipating customer needs and proactively offering services to provide the best experience possible when using the pharmacy. Enhances customer experience by increasing focus on healthcare services.
Operations
Responsible for assisting pharmacist in the delivery of patient care including patient registration, prescription data entry, preparation of medications for patients, counting, and verifying (where allowed by law). Completes patient and physician calls under the supervision of a pharmacist (where allowed by law). Under the supervision of a pharmacist assists with healthcare service offerings including administering vaccines, health screenings, and any health services allowed by law.
Within the guidelines of authorized company policies, state and federal laws/regulations, exercises independent judgment to delegate, direct, and assign non-clinical work in the pharmacy. Ensures tasks are completed on-time and holds others accountable for efficient workflow.
At the direction of the Pharmacy Manager or pharmacist, prepares, and files reports and records required by the company and various government agencies.
Manages core pharmacy workflow and drives excellence in pharmacy operations. Coordinates and organizes pharmacy daily schedule of activities. Recommends allocation of pharmacy hours. Assures the pharmacy is clean, neat, orderly, and stocked with adequate supplies.
Under the direction of the pharmacist, exercises independent judgment to ensure compliance and execution of all business administrative activities and pharmacy inventory management tasks that do not require pharmacist licensure. Manages annual inventory preparation.
Accountable for completion of non-clinical patient calls.
Drives new technology/ process roll out, champions change and engages team around action planning. Assures proper operation and maintenance of pharmacy department equipment. In collaboration with Pharmacy Manager, responsible for recordkeeping and ensuring security safeguards are in-place.
Under supervision of the pharmacist, strictly adheres to the Walgreen Co. policy regarding Good Faith Dispensing during all applicable prescription-dispensing activities and understands their role in ensuring that the elements of Good Faith Dispensing are met.
Maintains and applies knowledge of Company asset protection techniques. Supports Pharmacy Manager with diversion monitoring and reports any concerns that would compromise the security of the pharmacy to the Pharmacy Manager.
Communicates prescription errors to the accountable pharmacist, and adheres to Company policies and procedures in relation to pharmacy errors and the Continuous Quality Improvement Program.
Ensures the accurate processing of insurance claims to resolve customer issues and prevent payment rejections. Follows-up with insurance companies as well as medical providers and conducts or participates in 3rd party audit.
Assists and supports Store Manager and Pharmacy Manager in analyzing and seeking to improve pharmacy financials, operational quality and customer service.
Manages Community Outreach Portal and coordinates and, at the direction of the Pharmacy Manager, assigns pharmacists to off-site immunization clinics and community events. Builds and sustains relationships with retail partnerships.
People & Performance Management
Leads performance management of technicians including making decisions and recommendations regarding discipline and termination. Follows constructive discipline policy to discipline, suspend, terminate or effectively recommend the same. Uses constructive discipline policy to ensure pharmacy technicians are compliant with state and federal laws. Holds technician accountable for attendance and timeliness. Maintains and improves performance of pharmacy through team member engagement and action planning.
Accountable for technician hiring, on-boarding, training, and scheduling. Monitors and holds pharmacy technicians accountable for timely training completion. Follows established policies and procedures set by the company for scheduling and training.
Accountable for identifying gaps in pharmacy operations knowledge among team members and supporting those team members in their training, either through hands-on training or assignment of learning modules.
Assists Pharmacy Manager in monitoring that all pharmacy and team member licensures, registrations and certifications are active and in good standing/ compliant with all regulatory and legal requirements. Leverages Walgreens resources such as Walgreens Online Verification System to assist in documenting licensure status.
Ensures proper procedures are followed for selection, recruitment, record retention, and training as required by Company policy and local, state and federal laws.
Training & Personal Development
Maintains PTCB certification through the designated PTCB training program and/or state required certification/registration.
Maintains and enhances current knowledge and skills related to pharmacy and healthcare.
Obtains necessary certifications, education credits and training such as LTMP e-modules as required by the Company. Follows performance improvement plans offered by Pharmacy Manager.
Seeks professional development by monitoring one's own performance, solicits for constructive feedback, and leverages Healthcare Supervisor as mentor and coach.
Communication
Communicates with pharmacy team, relaying messages from the support center or other key emails as required.
Participates in key store/pharmacy meetings, including 5-minute meeti.
United States - CA - CA - Fresno
May 31, 2024
Market Development Representative - On Premise - Destin • Job Locations • US-CA-Fresno • of Openings • 1 • Category • Sales • Type • Regular Full-Time • Sazerac Company Overview • Build your career at Sazerac! With almost 400 years of rich history, Sazerac Company has thrived as an independent,...
United States - CA - CA - Menifee
May 31, 2024
OneStaff Medical is seeking a travel Cath Lab Technologist for a travel job in Murrieta, California. • & Requirements Specialty: • Cath Lab Technologist Discipline: • Allied Health Professional Start Date: • ASAP Duration: • 13 weeks 40 hours per week Shift: • 8 hours, days Employment Type: • Travel...
Porterville Unified School District
United States - CA - CA - Porterville
May 31, 2024
Valid Teaching Credential • Cover Letter/Letter of Introduction • University Transcripts (if applicable) • Comments and Other Information • The District will correspond with all applicants via EMAIL ONLY. • PLEASE PROVIDE A VALID EMAIL ADDRESS. • 1. Please read job description carefully, as there...
United States - CA - CA - San Diego
May 31, 2024
Behavior Technician (BT) / Registered Behavior Technician (RBT) Job Locations US-CA-San Diego Job Post Information - : • Posted Date 15 hours ago(5/31/2024 5: • 47 PM) ID 2024-13973 # of Openings 2 Category Behavior Therapist/ RBT Make a positive and unfo Technician, Behavior, Registered, Tech,...
United States - CA - CA - Van Nuys
May 31, 2024
Overview • We are looking to recruit an energetic, detail-oriented parking office attendant to maintain our lot and ensure that prices and quantities are accurate, accept payments, issue receipts, answer inquiries, and provide helpful information to customers products, promotions, or item location....
United States - CA - CA - Monterey
May 31, 2024
LRS Healthcare - Imaging is seeking a travel Cath Lab Technologist for a travel job in Monterey, California. Scroll down to find an indepth overview of this job, and what is expected of candidates Make an application by clicking on the Apply button. • & Requirements • Specialty: Cath Lab...
United States - CA - CA - Nice
May 31, 2024
FullShift Staffing, LLC - • Objective • Provides nursing care within scope of practice to ensure patient's needs are met in accordance with standards of practice, physician orders, center policies and procedures, and state, federal and local guidelines. • Principal Responsibilities • Demonstrates...
Greenfield Union School District
United States - CA - CA - Bakersfield
May 31, 2024
Position Type: • Classified Paraprofessional/Registered Behavior Technician • Date Posted: • 1/19/2024 • Location: • District Schools As Necessary • Date Available: • 8/2024 • Closing Date: • UNTIL FILLED FOR THE 2024 - 2025 SCHOOL YEAR • Attachment(s): • JOB DESCRIPTION...
California Department of Education
United States - CA - CA - Galt
May 31, 2024
On-Line Application (filled out completely, with CURRENT information) DOCUMENTS REQUIRED: • • Letter of Interest (specific to this position) • Resume • Letter of Reference/s (optional) • Any other certificates or documentation that may show your qualifications for this position • DESCRIPTION OF...
United States - CA - CA - Los Angeles
May 31, 2024
Salary Range • : $24 - $28 • Maxim Healthcare Services in Los Angeles is hiring for an Intensive Behavioral Support Provider to work with children and/or adults with developmental delays and challenging behaviors. Looking for someone Monday through Friday 2pm-10pm and Saturday and Sunday 7am-7pm •...
Greenbrook TMS NeuroHealth Centers
United States - CA - CA - San Diego
May 31, 2024
Are you looking to make a difference in peoples lives? Greenbrooks Carlsbad center has a full-time patient-focused technician position available in a clinical mental health setting with great pay and benefits! • This is a patient care opportunity perfect for a Mental / Behavioral Health...
Healthy Travel Staffing Agency LLC
United States - CA - CA - Lynwood
May 31, 2024
We are seeking a Cardiovascular Radiology Tech to work in a acute care facility in Lynwood, CA! Shift • 7am-7:30pm . • ASAP START Compensation • Gross Weekly Pay- $3822 • Taxed - $2023.00 • Stipend- $1799 • Hourly - $ 48.18 • Overtime - $72.25 • Blended Hourly - $106.17 The CT Technologist works...
United States - CA - CA - Sacramento
May 31, 2024
Setting: • Hospital • Earn great pay and benefits in a full-time X-Ray Technologist position for our client where you'll use your expertise as a Radiology Technologist to perform all radiology services required, produce high quality diagnostic radiographs, and ensure the well-being of patients in...
United States - CA - CA - Riverside
May 31, 2024
Instep Management Group is the leader in marketing and promotional consulting services. Our expert team of Entry Level Marketing Coordinators is helping transform our clients' businesses into leaders of their market. We are seeking an entrepreneurial mindset with strong relationship-building and...
United States - CA - CA - Los Angeles
May 31, 2024
• The LCSW will provide a full range of social work services in collaboration with other CSMC staff to meet the psychosocial needs of the Heart Transplant patients/families/significant others/caregivers. Provides social work services and care coordination to • patients and their families with...
United States - CA - CA - Yountville
May 31, 2024
Nurse First Travel Agency isn`t named as such because we only work with nurses. • It`s because our founder was a nurse before founding our company in 2017. • Our founding beliefs that still guide us today are transparency as a standard, taking care of the caregiver by providing the best experience...
United States - CA - CA - Northridge
May 31, 2024
Radiologic Technologist I (Pool)Job no: • 531903 • Work type: • Staff • Location: • Northridge • Categories: • Unit 2 - CSUEU - Health Care Support, Administrative, Compliance/Legal, Health Professionals, Temporary, Part Time, Information Systems & Technology, Marketing/Communications, Research,...
United States - CA - CA - San Diego
May 31, 2024
PHMC is proud to be a leader in public health. PHMC requires that all employees are fully COVID-19 vaccinated by the first day of employment. We will offer the Covid-19 vaccination at no cost, via our Health Centers. • Mission Statement: • Our Mission is to be the premier regional provider of...
United States - CA - CA - Torrance
May 31, 2024
Description & Requirements • RENEWAL BY ANDERSEN SUMMARY Renewal by Andersen is a pioneer in the window and door industry, and innovation is a huge part of who we are. • Renewal by Andersen Signature Service combines the perfect combination of the best people in the industry, a superior process, and...
United States - CA - CA - Murrieta
May 31, 2024
Lead Health is seeking a travel Cath Lab Technologist for a travel job in Murrieta, California. & Requirements • Specialty: Cath Lab Technologist • Discipline: Allied Health Professional • Start Date: 06/17/2024 • Duration: 16 weeks • 36 hours per week • Shift: 12 hours, days • Employment Type:...
United States - CA - CA - Upland
May 31, 2024
• Job Title: Paramedic Basic • Reports To: Field Operations Supervisor • Status: Full-Time • FLSA Status: Non Exempt • Our mission of providing care to the world at a moment's notice is at the heart of everything we do. We are caregivers, first and foremost and we will be there when you need us. •...
United States - CA - CA - Long Beach
May 31, 2024
Changing Lives Shaping The Future REGISTERED BEHAVIOR TECHNICIAN- HIRING NOW!- Whittier • Job Title : Registered Behavior Technician (RBT) • Hourly Rate : Starting Rate- $22.00 • Shifts Needed : AM/PM/NOC • Job Status : Full Time/ Part Time • Work Locations : Whittier, CA Redwood Family Care Network...
United States - CA - CA - Oceanside
May 31, 2024
Salary: $24 - $26 • Maxim Healthcare Services is hiring for a Registered Behavior Technician to work one-on-one with children with Autism. • Why Join Maxim: • Competitive Pay & Weekly Paychecks • Health, Dental, Vision, HSA and Life Insurance • Paid Time Off • 401(k) Savings Plan • Maxcares Awards...
United States - CA - CA - Vista
May 31, 2024
Become part of a team that champions wellness worldwide. CAPTEK® Softgel International is a global leader in the development and production of high-quality nutraceutical supplements. As a contract manufacturer organization (CMO), we collaborate with innovators from some of the world's most...
United States - CA - CA - San Luis Obispo
May 31, 2024
• Health Advocates Network is currently seeking a Licensed Psychiatric Technician to work at a facility in San Luis Obispo, California . These are registry positions with our company. • Pay Rate: $52 / hour • Job Details: • Area: Medical OT-8HR Class: LPT Shift: 1 Start: 06: 00: 00 End: 14: 30: 00...
United States - CA - CA - San Francisco
May 31, 2024
Overview: • St. Marys Medical Center has been caring for the health of San Franciscans since 1857 when it was founded by eight Sisters of Mercy from Ireland. It is an accredited not-for-profit hospital located across the street from Golden Gate Park. It is a full-service acute care facility with...
United States - CA - CA - Paramount
May 31, 2024
The Radiologic Technologist acts in a professional manner, responds to patient needs, and supports colleagues and associates in providing quality patient care. • The RT uses equipment and accessories consistent with the purposes for which they were designed, employs appropriate techniques and...