Eden Scott is delighted to be working with Stair Estates, a diversified rural estate in Stranraer in southwest Scotland with a varied let property portfolio; in-hand farming, forestry, tourism and country sports enterprises.
The Estate rental portfolio comprises let farms, grass park lets, cottages, industrial premises and telecoms and renewable leases.
In-hand enterprises include forestry, country sports, Castle Kennedy Gardens, and events at Lochinch Castle.
A new role has been created to focus on Castle Kennedy Gardens and we are seeking a Visitor Services Manager to join the team and play a pivotal role ensuring that the management objectives of Stair Estates are achieved through excellent customer service, and with delegated responsibility for tourism, catering, retail, events, and duty management and will be the 'face' of Stair Estates to visitors and suppliers.
The position is primarily responsible for delivering the highest standard of visitor experience for all visitors to Castle Kennedy Gardens where they will ensure the efficient and profitable running of Castle Kennedy Gardens Shop, Plant Centre, and Tea Room as a successful commercial enterprise and consistent with its status as a 4
• Visitor Attraction.
The role involves leading and managing a small team of staff, managing performance, recognising training needs and potential where appropriate.
Responsibilities include day to day management of the Shop, Tea Room and Plant Centre, and as line manager to the Shop and Tea Room staff.
Strategic, creative, and financial management of the gift shop and tearoom, ensuring that innovative ideas and current trends in catering are being delivered, managing the till and stock, generating weekly report, and constantly looking at ways to maximise income through effective purchasing and creative merchandising.
The role will be responsible for all aspects of the visitor experience for individual and group visits, and will involve regular monitoring of customer feedback, mystery visitor and Visit Scotland audits and the development of suitable action plans depending on the results.
The position will assist with the annual marketing programme, working where appropriate with internal and external marketing support, reporting to the Estate Factor and the Owners, the Earl and Countess of Stair.
As the role develops there is scope for the post holder to take over responsibility of managing and developing the visitor experience at the Holiday Cottages working closely with Housekeeping and the Properties Manager, take responsibility for managing the visitor experience for a varied programme of sporting activities and be responsible for planning, implementing and reviewing a wide range of annual events.
Skills and experience required:
Experience in retail and visitor services sectors, ideally within another Visitor Attraction, Hospitality, Tourism or similar operation.
Experience supervising and motivating staff
Ability to demonstrate good health and safety awareness
Strong IT skills - office management, report and stock takes
Excellent written communication, copywriting, and proof-reading skills (blogging, vlogging and social networks)
A good understanding of public expectations of a garden attraction
An appreciation of marketing, promotion and the influence of social media
An enjoyment of rural life and working on an Estate
Full driver's license is required
Salary is up to £40k dependent on skills and experience plus company benefits.
Accommodation is available in a two-bedroom cottage with garden at a very reasonable rate and re-locating candidates will be offered this property or another rent free for the first three months.
Eden Scott is dealing exclusively with this client on this vacancy so if you are keen to join this rural business, please submit your CV online or for an informal chat please call Sally on 07776 662506.
United Kingdom - Sheffield
May 13, 2024
Job Title: • Customer Service AssistantSalary: • £11.44 per hour Job Type: • Full TimeWickes is more than just the nation's favourite DIY store. • It's a place where we'll ask for your ideas, listen to your opinions and value the contributions you make. • Chances are you've...
United Kingdom - Kendal
May 13, 2024
Sessional Maternity leave cover for Term time at Whinfell SchoolRates to be discussed in interviewHours 8 hours per fornight Cambian Whinfell School is a 52-week residential school, with two additional day places, that offer OUTSTANDING education and care for boys and young men aged 11-19. •...
United Kingdom - England - England - Doncaster
April 2, 2024
junior front of house manager | full time • at wagamama, we're an eating house for the soul. with over 160 uk restaurants and growing, our purpose is to nourish the world from bowl to soul. inspired by fast-paced, japanese ramen bars since 1992. a celebration of asian food brought wagamama to...
United Kingdom - Loughborough
May 13, 2024
Are you a positive, caring and compassionate role model looking for an exciting, new career opportunity providing invaluable support to children and young people?We are looking for Team Leaders who are caring and compassionate individuals with the desire to make a positive difference to the lives of...
United Kingdom - Dundee
May 13, 2024
Hutcheon Mearns are proud to be working with our client, a high growth Tech start-up business with significant investment and backing, to recruit a Financial Reporting Manager. This is an exciting time to join this business, as the finance function builds for further growth and the business expands...
United Kingdom - Edinburgh
May 13, 2024
Job Title: • Customer Service AssistantSalary: • £11.44 per hour Job Type: • Part TimeWickes is more than just the nation's favourite DIY store. • It's a place where we'll ask for your ideas, listen to your opinions and value the contributions you make. • Chances are you've...
United Kingdom - Winchester
May 13, 2024
Salary Range: • £11.68 - £12.01 per hourSeeking support workers in WinchesterDo you enjoy bowling, swimming, the cinema and listening to music? Your skills and life experience could be a great match for our support worker role. • All you need is a willingness to learn, flexibility, a...
United Kingdom - Sutton
May 13, 2024
Job Title: • Customer Service AssistantSalary: • 12.02 per hour Job Type: • Part TimeWickes is more than just the nation's favourite DIY store. • It's a place where we'll ask for your ideas, listen to your opinions and value the contributions you make. • Chances are you've...
United Kingdom - Northampton
May 13, 2024
Job Title: • Employee Relations AdvisorSalary: • Competitive + Bonus + Benefits Job Type: • Full TimeWe\'re currently hiring an Employee Relations Advisor to join our HR team in Northampton! This role is all about coaching and guiding Line Managers on all things employee relations,...
United Kingdom - Glasgow
May 13, 2024
Residential Childcare Worker - Nights • £500 Welcome Bonus • £1000 Recommend A Friend Bonus!Remote Location, Therefore Manual Driving Licence NecessaryAbout usSpark of Genius is one of Scotland's largest residential child care providers. • For over 25 years, we have been delivering...
United Kingdom - England - England - Bedford
April 4, 2024
junior sous chef | full time • at wagamama, we're an eating house for the soul. with over 160 uk restaurants and growing, our purpose is to nourish the world from bowl to soul. inspired by fast-paced, japanese ramen bars since 1992. a celebration of asian food brought wagamama to life •...
United Kingdom - Edinburgh
May 13, 2024
Residential Childcare Worker - Nights • £500 Welcome Bonus • £1000 Recommend A Friend Bonus!Manual Driving License is a NecessityAbout usSpark of Genius is one of Scotland's largest residential child care providers. • For over 25 years, we have been delivering high quality care to...
United Kingdom - ,
May 13, 2024
Position: • SENDCo/Teacher of ScienceLocation: • Bury, Greater ManchesterHours: • 40 hours per week, term timeSalary Details: • £36,060.66 per annumAre you seeking a SENDCo/Teaching role where you will work alongside likeminded colleagues to secure the best outcomes for children...
United Kingdom - Ipswich
May 16, 2024
Salary: • £11.50 per hour - Total Vacancy Hours: • 7.5Shift hours: • Part TimeAPPLY NOW, THERE IS NO NEED FOR A CV! Normal working pattern for this role: • Working Day Shift start/end time Thursday 8am - 5pm Our working patterns are non-contractual. • The advertised working...
United Kingdom - Clevedon
May 13, 2024
Salary Range: • £11.68 - £12.01 per hourSeeking support workers for ClevedonDo you enjoy a job where everyday is different and you are making a difference to the lives of people we support? Your skills and life experience could be a great match for our support worker role. • All you need...
United Kingdom - Huntingdon
May 14, 2024
Job Title: • Laboratory Technician ApprenticeshipApprenticeship type: • Laboratory Technician Apprenticeship Start Salary: • £20,500 per annum (with salary increases every year at the discretion of line manager, subject to performance and successful completion of all segments of...
United Kingdom - Newark
May 15, 2024
Job IntroductionAre you a compassionate and driven individual looking for a career that makes a real difference in people\'s lives? At Eden Futures, we are dedicated to empowering those with learning disabilities, enduring mental ill health, autism, and other complex needs. • We are eager to...
United Kingdom - Sheffield
May 13, 2024
Job Introduction • Please note that Eden Futures is not able to offer Sponsorships at this time. • Are you a compassionate and driven individual looking for a career that makes a real difference in people\'s lives? At Eden Futures, we are dedicated to empowering those with learning...
United Kingdom - Paisley
May 13, 2024
Resourcing and Onboarding Administrator (Hybrid) 3 days office 2 days WFHAre you committed to ensuring that every child and family receives the highest level of care and support possible? Do you possess the skills to create seamless onboarding experiences for new employees? If so, we have an...
United Kingdom - Bristol
May 13, 2024
Salary Range: • £11.68 - £12.01 per hourWe're hiring for a Catering Support Worker. • We're looking for individuals with catering experience with a can-do attitude and a desire to help someone live a full life! This inspiring and interesting role combines the opportunity to utilise and...
United Kingdom - Coventry
May 15, 2024
Salary: • £26421 - £32076Shift hours: • 37Coventry City Council is looking to appoint an enthusiastic, innovative and self-motivated communications and engagement officer. • The post will combine two key, linked skills. • You will be working on a wide range of projects with...
United Kingdom - Andover
May 13, 2024
Role: • Consultant Speech and Language Therapist An exciting opportunity has arisen for a Consultant SLT at one of our school's in Hampshire for a consultant SLT you must have at least 4 years' experience in a previous SLT roles, and evidence of supporting newly qualified staff. • This...
United Kingdom - Watford
May 13, 2024
Job Title: • Trade Marketing & Partnerships ManagerSalary: • Competitive Job Type: • Full TimeWe're looking for an enthusiastic and highly motivated Trade B2B Marketing & Partnerships Manager to our team. • You'll manage all elements of the marketing mix for Wickes TradePro, our...
United Kingdom - London Rd
May 13, 2024
Job IntroductionIn a NutshellAt Exclusive Collection we are looking for a future hoteliers, looking to progress within Hospitality on an exciting 2 year Graduate Management Programme. • Throughout the 2 years you will work in various departments such as Room Divisions, Food and Beverage,...
United Kingdom - Scotland - Scotland - Barns of Claverhouse
May 8, 2024
front of house manager | full time • at wagamama, we're an eating house for the soul. with over 160 uk restaurants and growing, our purpose is to nourish the world from bowl to soul. inspired by fast-paced, japanese ramen bars since 1992. a celebration of asian food brought wagamama to life...
United Kingdom - England - England - Cannock
May 12, 2024
junior sous chef | full time • at wagamama, we're an eating house for the soul. with over 160 uk restaurants and growing, our purpose is to nourish the world from bowl to soul. inspired by fast-paced, japanese ramen bars since 1992. a celebration of asian food brought wagamama to life •...
United Kingdom - Northamptonshire
May 13, 2024
Our BenefitsWe offer a wide range of benefits to our employees, these include: • Generous annual leave entitlement starting at 28 days annual leave per year, 29 days for senior managers (pro rata, depending on how many hours per week you work), plus bank holidays. • An additional 5 days,...